Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
3
Works as inteneded
on March 13, 2023
Posted by: Wss509
[This review was collected as part of a promotion.] Just a little bit slow some times could be a bit faster on completing tasks
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hello Wss509, thanks for taking the opportunity to review your Samsung Galaxy A13 5G. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. Without knowing more information about your individual situation, I would like to ask you to reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Good for a budget phone
on March 13, 2023
Posted by: Dragonseer
[This review was collected as part of a promotion.] This device is great for someone who enjoys Samsung products,but does not want to break the bank.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 13, 2023
Posted by: Grahamway11
[This review was collected as part of a promotion.] For streaming and music and games. Don't have trouble about services or wifi.
Written by a customer while visiting Samsung US
Customer Rating
4
New A13 phone
on March 13, 2023
Posted by: Grayhawk
[This review was collected as part of a promotion.] I've only had the A13 5g phone for a few days now. So far I'm liking it. Still learning it though it's almost like my last one. The camera is muh better than my last Samsung. Had to get a new one cause my old Samsung was a bit worn down. But it was a good one. It was like a Timex. It took a licking and kept on ticking. Looking forward to exploring this new one more
Written by a customer while visiting Samsung US
Customer Rating
3
Good basic phone
on March 13, 2023
Posted by: Momof4
[This review was collected as part of a promotion.] This is a good basic smart phone. The display and camera are not nearly the quality of the Galaxy S series. It is okay for calls, texts, and a few apps
Response from Samsung USBy Debra, Social & Commerce, March 14, 2023
Hey Momof4, thank you for taking the time out of your hectic schedule to review your Samsung Galaxy A13 5G. We appreciate your candor; it allows us to strive for innovation while we make improvements on the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences when using our products. Did you know that the Galaxy A13 5G is our most affordable 5G phone, offering you the blazing-fast speed and connectivity you need at a price you’ll love? Please feel free to check out our newest addition to the Samsung family of devices, the Galaxy S23 Ultra. It has a 12MP selfie camera, a 12MP ultra-wide camera, a 200MP wide-angle camera, a 10MP 10x optical zoom telephoto camera 1, and a 10MP 3x optical zoom telephoto camera 2 with the highest resolution available on a phone. The Dynamic AMOLED 2x0 display and our fastest processor ever make this phone an easy choice in my opinion. Please feel free to reach out to Samsung Support if you have any questions, if you would like to provide any additional feedback to us, or if you would like further assistance with troubleshooting your devices. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-charter-sm-a136uzkacha/#benefits https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/mobile/phones/all-phones/
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-charter-sm-a136uzkacha/#benefits https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s21 plus
on March 13, 2023
Posted by: Mary55
[This review was collected as part of a promotion.] It is a very good product. I got it for my husband and he loves it much better than the Motorola he had.
Written by a customer while visiting Samsung US
Customer Rating
2
How the phone is and work!
on March 13, 2023
Posted by: LoveGettingNewPhones
[This review was collected as part of a promotion.] When I first got it it work perfectly, but after a year or 2 of having it plus a SD card in it, it's slow as hell and it glitches up when I try and answer any type of phone calls an ect, can't really play games on this phone too because it takes awhile to load or glitches up, but it work perfectly other than that!
Response from Samsung USBy Debra, Social & Commerce, March 20, 2023
Salutations LoveGettingNewPhones, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy A13 5G. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy A13 5G has expandable storage options of up to 1TB with the addition of a microSD card? Have you updated the software on your phone recently? I have included a link below containing your device's software update for your easy access. Please make sure that the software on your Galaxy A13 has been updated. If you are in the market to upgrade your device in the nearby future, I would suggest taking a look at the Galaxy S23 Ultra. This new phone has the world's fastest Snapdragon to provide performance and power to whatever task you throw at this phone. Gaming at full throttle and smoothly transitioning between apps is no problem and it has three storage options available: 256GB, 512GB, and 1TB! Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 13, 2023
Posted by: Annsan96
[This review was collected as part of a promotion.] I use my phone for pretty much everything. It allows me the most storage and the longevity I need to complete work tasks like video calls, text messages and checking my email.
Written by a customer while visiting Samsung US