Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Dependable
on March 13, 2023
Posted by: Cerberes86
[This review was collected as part of a promotion.] I have had my phone for some time and have enjoyed the dependable experience I have received
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone! PROTECT It!
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for everything. Like texting, social media, email, GPS, creating content, browsing, calls, and watching videos. This phone is dependable and definitely gets the job done. The battery lasts me almost all day with minimal usage. Also, I appreciate that I can just pop in a sd card to create more room. You get a great quality phone without having to pay a ton of money. The camera could be better and the screen could be stronger. Just make sure to protect your phone with a strong screen protector and a durable case. I just had to make an insurance claim because I dropped it and my screen broke 2 days after owning it. This phone can definitely keep up with my life, as long as I keep it protected. If you are looking for a great phone and do not want to spend a thousand dollars, the Samsung A13 5G is an awesome option.
Written by a customer while visiting Samsung US
Customer Rating
3
Has good features, camera could be better
on March 13, 2023
Posted by: MamaBear
[This review was collected as part of a promotion.] I use my Samsung A13 for checking and sending emails, social media, music and streaming YouTube. The speeds are good and its easy to operate. Customer service is usually quick and bugs are usually fixed right away.
Response from Samsung USBy Debra, Social & Commerce, March 21, 2023
Hey there Mamabear, thanks for taking the opportunity to review your Samsung Galaxy A13 5G. We value your feedback as we strive to be innovative and improve the functionality and design of our products. It is our goal for our customers to feel like they are having the best experiences when using our products. We are overjoyed to hear that you are finding your Galaxy A13 5G to be suitable for all of your needs. Not only is the Galaxy A13 5G our most affordable 5G phone, it also offers you the blazing-fast speed and connectivity you need at a price you’ll love. It also comes loaded with 64GB of internal memory, with room for up to 1TB more when you add a microSD card to your phone. What's not to love about the A13 5G? However, if you just happen to be in the market for a new device that has a higher resolution camera, I would like to suggest checking out the Galaxy A53 5G. It offers you a front camera resolution of 32.0MP versus the 5.0MP you currently have. The rear camera resolution on the Galaxy A53 5G offers you 64.0 MP + 12.0 MP + 5.0 MP + 5.0 MP. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-charter-sm-a136uzkacha/#benefits
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-charter-sm-a136uzkacha/#benefits
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I have had.
on March 13, 2023
Posted by: Denata
[This review was collected as part of a promotion.] I use this phone constantly for calling/texting and apps. It's Hotspot is great for connecting my tablet and/or laptop on the go. The battery charges quickly and lasts all day. I do limit charging to 85% for longer battery life. The only option I would like is the option of 5ghz as opposed to only 2.4. But that is common in this class of phones
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 13, 2023
Posted by: Eddie3
[This review was collected as part of a promotion.] This product has awesome features. I was so amazed at the processing speed the cpu has. It's relatively quick and easy to even setup. Plus with an exclusive deal, I ended up getting the device for cheap.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent quality!
on March 13, 2023
Posted by: Recommend
[This review was collected as part of a promotion.] This phone I purchased for my 11 year old and she loves it! The phone is very high quality and it wasn't expensive to purchase. It is sleek and strong. Lord knows she has dropped it several times and it is still in great condition. I will recommend it to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone for business and leisure
on March 13, 2023
Posted by: RwbyFan
[This review was collected as part of a promotion.] The galaxy A13 is a top of the line handheld smartphone with a very intuitive and easy to use interface. Simply pick it up and and select what you want to do, make a call the A13 has both high quality speakers and microphone, take photos? The A13 has a beautiful HD display and top of the line camera with hundreds of settings to make sure every shot you take is absolutely perfect, feeling alittle tired and need some R&R well thanks to the A13s chipset you can enjoy a larg variety of entertainment such as videos, games, and movies! An absolute must have phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2023
Posted by: Irishguy7198
[This review was collected as part of a promotion.] I enjoy the features that allow me to upload my gaming videos to youtube. I love the camera and all the features that provide me with the ability to content create some of my favorite games to all my friends online, top notch phone.
Written by a customer while visiting Samsung US