Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(1,250 Reviews)
Open Ratings Snapshot
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product. 
(
48 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4 out of 5
4
I love the camera
on March 19, 2023
Posted by: Travie
[This review was collected as part of a promotion.] I love to stream music and videos.
I like the splitscreen feature.
I'm also making a time-lapse with the camera.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesone.. I'll buy it again
on March 19, 2023
Posted by: Fernandor
[This review was collected as part of a promotion.] Phone is fast , clear and picture Quality is good.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These phones are amazing!!
on March 18, 2023
Posted by: Hiiiii
[This review was collected as part of a promotion.] I use my Samsung device for pretty much every aspect of life. I use it for my email my music my traveling and the camera is phenomenal. Would like to see more Galaxy series that allow you to shake your phone to turn the flashlight on.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy A-14 Newest On The Market
on March 18, 2023
Posted by: Traylor
[This review was collected as part of a promotion.] 100% satisfied with the phone the response of the camera beautiful quality of the phone itself !
The Joyful Clear communication with the staff ! Throughout the entire process of activation to the phone itself you will never find a better phone with it's fine quality ! The Wonderful experience will last while You enjoy This New Galaxy !
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great product from Samsung
on March 18, 2023
Posted by: Rabbit
[This review was collected as part of a promotion.] Streaming flawlessly another great product from Samsung thanks
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Top notch product
on March 18, 2023
Posted by: Shkorned
[This review was collected as part of a promotion.] Nothing bad to say great phone and camera. Everything works perfect as it should highly recommend the a13 if you read the phone big storage red camera great overall
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Lower end model for a fair price
on March 17, 2023
Posted by: Jerm72
[This review was collected as part of a promotion.] Gaming graphics are what I expect, tends to freeze up on certain occasions
Response from Samsung USBy DebraSocial & CommerceMarch 21, 2023
Good day to you Jerm72, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy A13 5G. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your phone recently? If not, no worries. I have included a link below containing your device's software update. Make sure that your device is running the most current version of software. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the available time, please glance over the Samsung article titled, "Samsung phone or tablet freezes and crashes" for some awesome troubleshooting tips that you can easily do in the privacy of your home. If after reading the article provided and updating the software on your phone, if you feel like you would benefit from further assistance, please do not delay on reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
very nice phone
on March 17, 2023
Posted by: keiszs
[This review was collected as part of a promotion.] I really like this phone. it can do simple tasks and is overall a good phone if you are on a budget.
Written by a customer while visiting Samsung US
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