Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4 out of 5
4.4
(1,250 Reviews)
Open Ratings Snapshot
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product. 
(
48 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love my Galaxy A13 phone.
on September 11, 2023
Posted by: GalaxyA13phone
[This review was collected as part of a promotion.] My phone is really good for playing games, taking pictures and any other thing I need to use it for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
easy to use
on September 11, 2023
Posted by: gam1974
[This review was collected as part of a promotion.] Has good picture and streams good. Playing games is easy and fun
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is easy to use.
on September 11, 2023
Posted by: Crhane
[This review was collected as part of a promotion.] To be honest, this is probably the best phone I have ever had. I'm not sure I could ever go back to any other brand after my experience with Samsung. It is pretty simple to use. It synced easily with my Google account. Even the apps rolled over from my last phone to which I no longer had access. It is super fast, even with my games. I try to restart it every week to keep it maintained. It also has self diagnostic features which allow me to make sure it's functioning as it should every month. I haven't had any battery problems either. It always has the battery amount left as it says. It also gives me at least a full day charge on it. Again, it's a really good product and will gladly consider buying another when the time comes!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone has good connection to Bluetooth device
on September 11, 2023
Posted by: 58tsemakrA
[This review was collected as part of a promotion.] The gaming streaming the music it's all good the voice text recognition needs Improvement only if this was Wireless chargeable
Value
3 out of 5
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 22, 2023
Hey there 58tsemakrA, thank you for sharing your thoughts with us about your Samsung Galaxy A13. We are so happy to hear you are enjoying your gaming and music on your device. We have provided a link to the Samsung Support Team below to help you troubleshoot the voice text features you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung galaxy a13 5g
on September 11, 2023
Posted by: Lovesick23
[This review was collected as part of a promotion.] Overall the phone was pretty good. As time started to go on I noticed the phone starting to slow down but I have quite a bit of photos and a game that takes up quite a bit of space. I have definitely got my money worth.
Value
3 out of 5
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hello there Lovesick23, thank you for sharing your feedback on the Samsung Galaxy A13. We are so happy to hear you have enjoyed using your device and have so many memories to take a look back upon. We would love nothing more than to help you expand the storage capacity of your device to keep making even more wonderful memories. We have provided a link below to the Samsung Support Team to offer assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disconnection from wifi
on September 11, 2023
Posted by: DiegsM
[This review was collected as part of a promotion.] Some times from no where the phone just get disconnected from the wifi with no reason
Value
2 out of 5
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hi there DiegsM, thank you for sharing your feedback with us on your Samsung Galaxy A13. We completely understand how important the connection to Wi-Fi to your usage. We have provided a link below to help you troubleshoot the connection. If this does not help resolve your difficulty we have also included a link to the Samsung Support Team for further assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is my second Samsung phone
on September 11, 2023
Posted by: Roaddog
[This review was collected as part of a promotion.] Phone is for calls text and email ..have a older a7 tablet use for ebooks and on the go stuff ...
So this spring when we got a new TV it is a Samsung 52 inch .. and if the other TV goes out think we would look at another Samsung a little smaller
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durability of the Samsung A14
on September 11, 2023
Posted by: Lifetime2
[This review was collected as part of a promotion.] I use my phone to stream movies on Hulu, Amazon, and YouTube. I use Microsoft word and presentation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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