Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
I like the phone
on May 1, 2023
Posted by: Jj6454
[This review was collected as part of a promotion.] I like the phone. I just wish the os didn't take up half of the internal storage.
Written by a customer while visiting Samsung US
Customer Rating
4
This phone size is perfect
on May 1, 2023
Posted by: Kmac901
[This review was collected as part of a promotion.] I use it for listening to music,streaming tv, and games I also use the Adobe software and I like how I can store my files
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible phone.
on May 1, 2023
Posted by: Campingfool
[This review was collected as part of a promotion.] I have only had my phone for about 3 Mos and already it is acting up. Alot of times it says it has no WIFI even though my husband's does. I have to keep trying to connect everything I go somewhere new. Plus it will not download any multi media texts, which is so frustrating.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello... Thank you for your review of the Samsung Galaxy A13 5G. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. Below are some links that should help concerning your Wi-Fi connection. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has slow mobile data speed
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has slow mobile data speed
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
The camera and video
on May 1, 2023
Posted by: Patrandie
[This review was collected as part of a promotion.] The streaming is really smooth and uninterrupted as long as your signal the photos and video are outstanding clarity. I love the macro function on the camera being able to see things in a new lite its like seeing into the world of the bugs and Beatles. The price is right to you can't beat the inexpensive ness. I think it's a great phone worth while to have.
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone for price
on May 1, 2023
Posted by: Bullat
[This review was collected as part of a promotion.] Love gaming on this phone
Love it
Love it
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Love it
Love it
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 1, 2023
Posted by: Bbadgett
[This review was collected as part of a promotion.] Great device. Just bought a new A13 5G and it's easy to use, takes great pictures of my grandchildren, fast internet, and great graphics in the games I play. Samsung has definitely makes the best products.
Written by a customer while visiting Samsung US
Customer Rating
4
This product lages
on May 1, 2023
Posted by: Proahmet204u
[This review was collected as part of a promotion.] I use this phone for watching movies, playing games, and for Instagram.
The features you need to ad to this phone is magnetic wireless charging system.
Written by a customer while visiting Samsung US
Customer Rating
4
Decent middle tier model
on May 1, 2023
Posted by: Mrtennessee
[This review was collected as part of a promotion.] This phone has a decent camera/video for the cost of the phone. Battery life is average. The biometrics for finger scan and face scan are no good. Actually this feature is terrible! Also, the finger scan is pretty much pointless if you have a phone cover because you can't get your whole finger print like the phone would like. I have to take my phone cover off every time asked for a finger scan.Less
Written by a customer while visiting Samsung US