Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
The ease for this device is remarkable
on September 11, 2023
Posted by: Empathwill
[This review was collected as part of a promotion.] What I love is the fact that I can instantly open an app that used to take time to fully load, allowing me to quickly get to what I'm seeking to do. In addition, recently, the feature Extra dim, has really helped my eyes because it allows me to have the phone screen light dim to a point where blue light will not affect my eyes as much.
I love that I can easily hear people on speaker in a loud way, allowing for beautiful understanding of what people are speaking to me, and I have to say, I admire the way the colors are with this phone. It's totally advanced. At first, I was feeling awkward with the change, but it looks a lot better because of the quality. There could be a little more advancement there, just to allow each color to appear more vivid, but this quality is amazing.
It makes me happy to know my Samsung Galaxy phone has a feature that, when the phone is turned on, prevents a random person from unlocking the phone without using the password the user created.
I feel content being able to customize buttons in a way where they blend in with the background; of course, there's always room for more customization features, so I'm excited for that. Compared to my older phone, which I still cherish though it no longer is usable, this one has a bigger screen which immediately caught my attention. It's odd how over time we get so used to the screen that it seems a little smaller, but I will always remember being amazed. I admire the fact fingerprints aren't limited to thumbs.
I love that I can easily hear people on speaker in a loud way, allowing for beautiful understanding of what people are speaking to me, and I have to say, I admire the way the colors are with this phone. It's totally advanced. At first, I was feeling awkward with the change, but it looks a lot better because of the quality. There could be a little more advancement there, just to allow each color to appear more vivid, but this quality is amazing.
It makes me happy to know my Samsung Galaxy phone has a feature that, when the phone is turned on, prevents a random person from unlocking the phone without using the password the user created.
I feel content being able to customize buttons in a way where they blend in with the background; of course, there's always room for more customization features, so I'm excited for that. Compared to my older phone, which I still cherish though it no longer is usable, this one has a bigger screen which immediately caught my attention. It's odd how over time we get so used to the screen that it seems a little smaller, but I will always remember being amazed. I admire the fact fingerprints aren't limited to thumbs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great value.
on September 11, 2023
Posted by: UnapologeticDJ
[This review was collected as part of a promotion.] I actually have the samsung a14 5g, however, this phone is a great value for the price. The cameras, the features, display, etc are the best you're going to get in phone of this caliber. I've had my phone for almost 6 months now and it still keeps me entertained with all of the features/bells and whistles it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have had in years!
on September 11, 2023
Posted by: Susieque
[This review was collected as part of a promotion.] My phone is great! I have had it 3 years and it still surprises me with features that I didn't know about
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great camera quality
on September 11, 2023
Posted by: Teebyrd089
[This review was collected as part of a promotion.] I use my Samsung Galaxy for just about everything including gaming, pictures, videos, streaming, music, school, and personal use.
I absolutely love how fast everything works. The picture quality is amazing, and there is so much you can do to maximize your experience.
I absolutely love how fast everything works. The picture quality is amazing, and there is so much you can do to maximize your experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 11, 2023
Posted by: Allen2
[This review was collected as part of a promotion.] It is a good device. I use it for general phone and internet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My A13 is the Best phone I have ever used.
on September 11, 2023
Posted by: Linda91023
[This review was collected as part of a promotion.] The camera is my favorite part of my phone. The pro setting takes professional pictures. As a grandma and living on an animal rescue I have taken some phenomenal pictures. The layout, easy maneuvering throughout the phone, the graphics, display and sound are all also fantastic. There's nothing that I don't love about my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Underwhelmed
on September 11, 2023
Posted by: Esteeb
[This review was collected as part of a promotion.] Power button stopped working after only 10months. Had it replaced and was told motherboard was the cause and that I should buy a new phone.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 22, 2023
Hi Esteeb, thank you for sharing your thoughts with us about your Samsung Galaxy A13. We understand the importance of your device to you on a daily basis. We do offer a one year warranty on all of our devices to cover any manufacturing defect. We have Customer Care+ Plans to further cover beyond that period of time. We have provided information for the warranty information and the Customer Care+ Plans as well as the Samsung Support Team to answer any questions or help you in any way possible. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on September 11, 2023
Posted by: Watts33
[This review was collected as part of a promotion.] Use for work phone. Emails and on call work. The phone has been great does its job.
Value
5
Written by a customer while visiting Samsung US