Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
This Phone has great battery life
on May 1, 2023
Posted by: Cjsbad
[This review was collected as part of a promotion.] I use this phone like a normal phone. Gaming, texting, Calls etc. I find it has great battery life while using it for things I mentioned. I would purchase it again.
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with long lasting battery life daily
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone to do multiple things, watch movies, play games, take pictures and videos. It uas been a very awesome phone since purchasing the device which I on the A13 and A12 models as well all my devices are Samsung devices including my television microwave and stove. I work for Samsung so loving the discount for everything and being able to see all the devices before they hit the market.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best camera and features
on May 1, 2023
Posted by: Jrome842
[This review was collected as part of a promotion.] I use my Samsung A13 for everything in life. I use it to take the greatest pictures I've ever had a phone take. It's fast enough that i can play games on it and fill out job applications and do my homework on it. I couldn't be happier! Thank you samsumg!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 1, 2023
Posted by: herehere
[This review was collected as part of a promotion.] It has surpassed my expectations and is great. I would select again.
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not a good phone
on May 1, 2023
Posted by: Wildlife
[This review was collected as part of a promotion.] The phone keeps freezing up and serious issues if I had more money I would upgrade
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi Wildlife... We appreciate you taking the time to review the Samsung Galaxy A13 5G. We value your critique as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with the freezing you've experienced. Please reach out to Samsung Support, which I've attached below, for further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for a free phone.
on May 1, 2023
Posted by: Phidelt453
[This review was collected as part of a promotion.] I use texting phone calls watching videos surfing the net syncing with my Galaxy watch. I also use it as my GPS with both Google Maps and Waze on my harley. I use all of the social media apps and also Samsung health. It isn't as fast or have as good a screen then my Samsung Note 8 did.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
HI Phidelt453...Thank you for your review of the Samsung Galaxy A13 5G. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help the speed of your device. Please feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Shuts off for no apparent reason
on May 1, 2023
Posted by: Bill2Bill
[This review was collected as part of a promotion.] I use my phone mainly as a phone and to text. I use Facebook and banking apps. Phone is fine for that. I don't do gaming or streaming. The phone shuts off for no apparent reason
It reboots and works fine. Just a little annoying because there isn't any warning when it's going to happen.
It reboots and works fine. Just a little annoying because there isn't any warning when it's going to happen.
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 1, 2023
Posted by: Texasbabe901
[This review was collected as part of a promotion.] My device os great I cam easily connect to my other devices and regain info from my old devices set up was easy .
Written by a customer while visiting Samsung US