Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
Easy to use.
on May 1, 2023
Posted by: PeacebyPeace
[This review was collected as part of a promotion.] I use it for all. STREAMING, GAMES, EMAILS, PHOTOS. ETC.
Written by a customer while visiting Samsung US
Customer Rating
3
It gets the job done
on May 1, 2023
Posted by: melyisoffline
[This review was collected as part of a promotion.] the functionalities work enough to not warrant an exchange but it does tend to be slow when you are trying to get multiple things at once and it can be infuriating if you are trying to swiftly move from app to app. and I notice it tends to really get stuck on the camera app. I don't know if it is because I have gestures on instead of the buttons but it takes forever to open the app and especially when you are trying to leave the app. The display is fine but I notice om YouTube it tends to automatically go to 380p and slows down a lot at 1080p. and a lot of apps don't utilize the full screen at the bottom and at the top bezel.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello Melyisoffline... We appreciate you taking the time to review the Samsung Galaxy A13 5G. We value your assessment as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the speed, camera app, and display of your device. Please reach out to Samsung Support, also below if we can offer additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
Issues with Camera app on Samsung phone or tablet
Refresh rate options on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
Issues with Camera app on Samsung phone or tablet
Refresh rate options on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
I feel comfortable with my phone
on May 1, 2023
Posted by: AJBolivia
[This review was collected as part of a promotion.] I use my phone for ....work and for having fun!
,
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Bluerain
[This review was collected as part of a promotion.] Use my phone for gaming
And apps for learning skills
And languages and streaming
Movie's
And apps for learning skills
And languages and streaming
Movie's
Written by a customer while visiting Samsung US
Customer Rating
5
Great and reliable, dependable
on May 1, 2023
Posted by: FALLENFIREROSE
[This review was collected as part of a promotion.] Great phone. Dependable and reliable. I have had this phone for over a year and I love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Easy-to-use; very useful
on May 1, 2023
Posted by: DarkLight523
[This review was collected as part of a promotion.] Seamless transition between phone calls and apps make the A13 an ideal choice for both busy-body and relaxed stay-at-home users.
With a micro SD card slot, the phone's storage capacity can be increased dramatically, making it far more useful for taking pics with family/friends while still installing plenty of apps.
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on May 1, 2023
Posted by: Madamethornton
[This review was collected as part of a promotion.] I love my a13. Processing is fast, there's no lag when I stream music or video. Camera quality is fine, memory space is more than enough. I have really enjoyed this device.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good.
on May 1, 2023
Posted by: Lovefood
[This review was collected as part of a promotion.] I use my device for everyday necessitys. It is very useful.
Written by a customer while visiting Samsung US