Customer reviews from jbl.com
JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
26
4 Stars
6
3 Stars
0
2 Stars
4
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Customer Rating
5
Perfect headset
on January 4, 2023
Posted by: Bloody witch
My brother got this product and it’s a very comfortable and the sound quality is amazing. Adjustable for any size and definitely worth owning if you want the best gaming experience.
Written by a customer while visiting jbl.com
Customer Rating
1
Xbox Users Beware
on December 30, 2022
Posted by: Cole4
I just wrote a review not that long ago but realized another fault of this product. The LED lights don’t even function when you are using them with an Xbox due to the fact it isn’t connected to Bluetooth, and the Bluetooth isn’t supported on Xbox for whatever reason. You can turn the electronics on for Bluetooth mode for a little while, but it’ll shut off automatically shortly after due to there being no Bluetooth connection. If you are looking into these, and are an Xbox user consider this…
All of the buttons and turn dials have no function if you are using an aux cord which is your only option on Xbox, the noise canceling doesn’t work with aux (which once again is your only option), and the LED lights don’t even work with an aux cord. Absolutely awful product for Xbox users. I wish there were a warning telling Xbox users not to buy this due to the absolute lack of all of these features.
All of the buttons and turn dials have no function if you are using an aux cord which is your only option on Xbox, the noise canceling doesn’t work with aux (which once again is your only option), and the LED lights don’t even work with an aux cord. Absolutely awful product for Xbox users. I wish there were a warning telling Xbox users not to buy this due to the absolute lack of all of these features.
By Customer Support, January 2, 2023
Thank you for taking time to provide a feedback for our JBL Quantum 810 Wireless. Please note that it is listed in the feautures in the official page of the Quantum 810 that the features powered by JBL Quantumengine (JBL QuantumSurround, RGB, EQ,Microphone settings etc.) are only available on PC. We'll make sure to submit your feedback to the appropriate department. If you need more help, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1
Needs fix for wireless on xbox
on December 1, 2022
Posted by: connor141
from ohio
The headphones sound great overall, I'm just upset to find out that if you play on Xbox the wireless feature does not work.
By Customer Support, December 2, 2022
Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Quantum 810 Wireless didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you need more help, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
A fantastic wireless headset
on October 5, 2022
Posted by: Jart
from Sacramento, CA
[This review was collected as part of a promotion.] The Quantum 810 is a great wireless gaming headset. It's sound isolating closed ear design helps block out any unwanted background noise that interferes with your gaming or listening experience. I use my Quantums to help block out the sound of a loud fan blowing in the background which helped immerse myself into the game. The dual sound channel is also a great feature. Being able to adjust whether I hear my WoW guildies on discord more or the game more clearly is a great ability. I only have 1 minor complaint; my ears got sweaty after having the headset on for about 3 hours straight. But that probably means I should take more breaks. Overall the Quantum 810 is a fantastic wireless headset and a great entry into the market. It is light weight, easy to use and connect, has clear sound, has customizable RGBs, and most importantly easy to use external volume controls.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Flawless Sound, Sound Tracking & Speedy Charging!
on October 1, 2022
Posted by: GoodPizzaPie
from Falmouth, Maine
[This review was collected as part of a promotion.] When I first opened the box of the 810s, I immediately felt that they were going to be good headphones. After testing them, I found that the game sound tracking was really good. I could tell where enemies were just using the headphones. The noise cancellation is excellent. What blew me away the most when I first plugged them in was the sound quality. It is very clear and crisp. You can really hear the bass too. The packaging is amazing, as is the presentation of the headphones in the box. The buttons work flawlessly, and the headphones are fast charging. What I didn't like though was the microphone. I wish you were able to remove it. Sometimes it gets in the way. And on the outside of the headphones, there's a metal material, which looks good, but it also gets a lot of fingerprints. Overall, they feel stable and work great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
High quality sound, extremely comfortable
on September 29, 2022
Posted by: storm144
from Bridgeport, AL
[This review was collected as part of a promotion.] I love everything about JBL’s best gaming headset I have ever used. First off, when unboxing the Quantum 810 wireless, they have the coolest look with “JBL” that lights up different colors on each side. They are inside of a nice bag to keep them from getting scratched and keep dust off of them when not in use. They are so comfortable when you put them on, you would have to put them on to appreciate how comfortable they really are. I imagined that’s what a fluffy cloud would feel like, when I put them on. Way more so comfortable than any other headset I’ve ever used and I’ve used a lot over the years. Now the sound quality, with surround sound and with the full active noise canceling, pretty much blew my mind. The sound is so amazing and I feel like I’m in a movie theater with perfect crisp sound all around. I absolutely love it!! You don’t have to do anything to connect them to your devices. The Bluetooth automatically connects when you turn them on. You can’t get any easier than taking the product out and just turning it on and it’s ready to go. The charger is included and it’s very nice and sturdy. It’s made like a “rope” plus the handbook for using is included in the box. There is nothing I would change about JBL’s Quantum 810 wireless gaming headset because it is literally the best I’ve ever had in every way. I know they will last forever because everything from JBL has lasted me for years and I’ve never had a problem. If you want the best quality, sound and superior comfort made, I highly recommend this product. I’m sure this is the last headset I want to use for years to come. It’s that good.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superior Fit and Sound
on September 29, 2022
Posted by: burkhac1124
from Auburn, AL
[This review was collected as part of a promotion.] One of the greatest fitting and sounding headphones I have ever put on my head. The sound quality makes you feel like you are physically in the game. I love the on/off mic trigger. it makes muting the mic super easy to talk to someone that is in the room or answer the phone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
If you don't game hard, these may change that!
on September 28, 2022
Posted by: RonBoback
from Wilkes Barre Pennsylvania
[This review was collected as part of a promotion.] I may not be a hardcore gamer, but these headphones may just change that. The sound quality and 3D feel of these is amazing.
I use them with an Xbox, so I'm wired, but with the included wire, that has controls on the wire, you're good to go.
This also comes with a Bluetooth dongle device for your PC. They also work great for just listening to music.
They feel super comfortable on your head and ears with plenty of padding in all places.
The led lights make them fun to wear in the dark and even better for guests to see.
I can't find a single thing I don't love about these headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com