Customer reviews from jbl.com
JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
26
4 Stars
6
3 Stars
0
2 Stars
4
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Quantum 810 - Wireless Over-Ear Performance Gaming Headset with Noise Cancelling - Black
Customer Rating
5
Best quality.
on October 1, 2023
Posted by: BobYeeterson
from Namibia
Finally, a headset that does not randomly crack for no reason. The quality is really good and the sound is perfect.
However, when I have standby time on, the headset is supposed to turn of after a certain amount of time when no audio is playing. But it randomly turns off even when audio is playing, especially when the battery is around 50%. Its not a big deal, I just have it always on, then it does not do it, but I think its worth mentioning.
However, when I have standby time on, the headset is supposed to turn of after a certain amount of time when no audio is playing. But it randomly turns off even when audio is playing, especially when the battery is around 50%. Its not a big deal, I just have it always on, then it does not do it, but I think its worth mentioning.
Written by a customer while visiting jbl.com
Customer Rating
5
Good all around
on August 8, 2023
Posted by: AnthonyW
I initially purchased a pair of the 810s back in January for work. I was super happy with the product; sound quality is top notch. After about 4 months my mic started to crackle and eventually stopped working. I reached out to JBL about the issue, and they sent a new pair right away. Very pleased with the customer service and product.
Written by a customer while visiting jbl.com
Customer Rating
1
Good at first but gets worse over time
on August 7, 2023
Posted by: Josh2004
from Orlando FL
I’ve had this headset for a few months and they have crackling sounds and the mic doesn’t work now I don’t recommend for Xbox at all
By Customer Support, August 10, 2023
Please try to isolate the issue by using your JBL Quantum 810 on a different device, like a phone or tablet. If the issue persists, please reach out to our customer support on our JBL Support page.
Written by a customer while visiting jbl.com
Customer Rating
5
Extremely good, but could've been better.
on July 1, 2023
Posted by: BobYeeterson
These headphones are just, AWESOME. They sound extremely good, the battery life is just... incredible. The mic could've been better but atleast my friends can hear me. I would've liked to see some metal on this thing especially at such a high price, but the quality is still very good.
Written by a customer while visiting jbl.com
Customer Rating
5
Crisp audio and mic.
on April 8, 2023
Posted by: Alaskan Bullworm
from Barrow, Alaska
Had a wide range of headsets for gaming, these are pretty dang good so far. Mainly play cod. Mic is adjustable, would recommend these if money isnt an issue for anyone looking for a new headset.
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones
on January 21, 2023
Posted by: person_
Everything has worked just fine for me, the customization is detailed, the surround sound is great, and the audio quality is near perfect. These are overall the best headphones i have ever used.
Written by a customer while visiting jbl.com
Customer Rating
1
Not pleased
on January 8, 2023
Posted by: lee13
from Austin, Tx
I really wanted to like these. The RBG is cool and they’re very comfortable. However, the audio is actually awful. I’ve played with all the settings, read the manual and some Reddit threads. Nothing seems to make the sound quality even close to decent. There’s even a static sound sometimes. The mic is also very bad. None of my friends can ever hear me and they ask me to repeat myself multiple times. The battery life is also something that bugged me- they die so quick. I’m not even picky with things like this but these were really disappointing. Not worth the money at all in my opinion.
By Customer Support, January 9, 2023
Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Quantum 810 Wireless, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
2
Great product, poor craftsmanship
on January 6, 2023
Posted by: MarryMeri
I purchased this item I'd say 3 days ago, everything was great the audio is wonderful and everything id expect from a jbl product, but theres modes you can have your headphones in and one mode i like to have my headphones in is anc its a really great feature. Sadly, I cant enjoy this mode for apparently having all your hz's (31hz, 62hz, 125hz, etc...) maxed out it messes with the mode and bugs the right headphone causing it to make a terrible treble noise like a blown speaker. Now I go about my days without it on and so far not an issue but please get this fixed. Id like to be able to enjoy these headphones at the standards they're expected to be held. P.s. id like to mention i didnt have this issue when initially having everything maxed and anc on.
By Customer Support, January 9, 2023
Thanks for providing your feedback on our JBL Quantum 810 Wireless. We'd like to work with you directly to address the issues you're experiencing with the unit, please contact our customer support via our official website or toll-free hotline for further assistance.
Written by a customer while visiting jbl.com