Customer reviews from fellowes.com
Fellowes - Neptune 3 125 Thermal & Cold Laminator, 12.5" Width - Silver/Black
Average customer rating
4.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Fellowes - Neptune 3 125 Thermal & Cold Laminator, 12.5" Width - Silver/Black
Customer Rating
5
Worked great right out of the box!
on February 10, 2017
Posted by: boopie
My boss and I were excited to try this laminator as we have been paying a printing company to do our laminating for us. The minimal instructions were more than adequate, as the machine is pretty self-explanatory. We tried a full 8-1/2 x 11 sheet to start with and were amazed at how quickly it laminated. This will surely be a worthwhile accessory to our office.
Pros: ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed, Warranty, self explanatory
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
Replacement Laminator
on September 7, 2016
Posted by: Sensei
The unit we have now is a replacement for one that broke down. I suspect that the heating element was damaged during shipping. It worked for awhile before the glass tube breaking and the entire unit was rendered un-usable. You would think that this would be discouraging, but customer service replaced the unit and provided a label to ship the damaged unit back so that they could learn from the failure. We will see how the second unit holds up, but I believe it will do just fine.
Pros: ease of use, Mil Thickness Capacity, Warranty
Cons: glass tube heating element
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Awesome Product
on April 15, 2016
Posted by: Sharon
This product has been a timesaver. I work in Macy's and we use a ton of signs in the stockrooms. I was constantly making signs because they got destroyed. Laminating them was the answer. This has saved so much work. It is so easy (and fun) to use. It heats up and laminates so quickly. I've never had a problem getting anything straight or with bubbles. It's a no- brainer. I love it.
Pros: Quality Construction, Safety Features, Mil Thickness Capacity, Speed, ease of use, Anti-Jamming Features, Warranty, fun
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, April 19, 2016
Thank you for sharing your Neptune review!
Written by a customer while visiting fellowes.com
Customer Rating
2
Dissapointment
on April 7, 2016
Posted by: DocumentControl
Work in a on site construction office with about 60 people. For projects we use laminators very frequently. They are nice to have for on the fly needs. Purchased this unit "Neptune 3" to replace a smaller unit that had burned up. Had this unit for 3 months with minimal use and it burned up as well.
Pros: ease of use
Cons: Quality Construction, Speed, Anti-Jamming Features
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, April 8, 2016
We are sorry about the inconvenience that you have encountered and would appreciate the opportunity to learn more about the situation that you describe with you Neptune 3. When you have a moment, and are with your machine, please give us a call. Our team can be reached directly at (800) 945-4545.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Laminator
on January 16, 2015
Posted by: Annanita
This was purchased for office use. Took it out of the box and began using it right away. Read the quick start and was on my way. It is quiet and easy to operate. I like the size and weight of the machine. I had used another one before but you had to use covers before you could use it. This you just put your things in the pouch and off you go. I would highly recommend this product for fast and efficient use. We are now looking at everything and thinking what else we can laminte.
Pros: ease of use, Quality Construction, Warranty, Safety Features, Speed, Anti-Jamming Features, Mil Thickness Capacity
I would recommend this to a friend!
Written by a customer while visiting fellowes.com