Customer reviews from fellowes.com
Fellowes - Neptune 3 125 Thermal & Cold Laminator, 12.5" Width - Silver/Black
Average customer rating
4.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Fellowes - Neptune 3 125 Thermal & Cold Laminator, 12.5" Width - Silver/Black
Customer Rating
1
Poor quality
on July 7, 2022
Posted by: Valarie
We purchased our first newly designed laminator March 2021. It malfunctioned June 2021. Fellows was kind enough to replace it for us with the same item. This item has given us nothing but problems, where the original Fellowes laminator we had for over ten years. June 2022 we are in need of replacing the new one again. I have not reached out to Fellowes yet due to I'm not certain I want to purchase another Fellowes brand.
Cons: Anti-Jamming Features, Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, July 8, 2022
We are very sorry for your poor experience, Valerie! Please reach out to customer service for troubleshooting and warranty assistance. We would value an opportunity to help.
Written by a customer while visiting fellowes.com
Customer Rating
5
A Jewel
on September 30, 2021
Posted by: dhwebber
So, what can I say? It was so easy to use, the finished product was excellent, and only took a minute to warm up. Hard to improve on that.
Pros: ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, October 4, 2021
We appreciate your concise and excellent review, dhwebber! We are glad your experience has been such a positive one.
Written by a customer while visiting fellowes.com
Customer Rating
5
Pretty Good So Far
on December 31, 2020
Posted by: EduCoordinator
Just got this today for our hospital office. Easy to set up. Easy to use. Doesn't get hot on outside (as it says it doesn't do.) Tray on back is a great feature! Have only laminated one thing so far but worked beautifully and came out nice and flat and not very hot. Seems to do to the job we need it to do. Time will only tell though as we haven't "put it through the ringer" yet. LOL!
Pros: Anti-Jamming Features, ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, January 5, 2021
Thank you for taking the time to post your review, EduCoordinator!
Written by a customer while visiting fellowes.com
Customer Rating
5
Fantastic Laminator
on October 21, 2019
Posted by: RangerRamos
Very user friendly and great product user instructions.
Pros: Anti-Jamming Features, ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed
Cons: Warranty
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, October 21, 2019
Thank you for the five stars and good feedback, RangerRamos!
Written by a customer while visiting fellowes.com
Customer Rating
5
A top notch home office laminator
on September 29, 2019
Posted by: 1935Curmudgeon
An excellent device for laminating papers and ID type cards. Automatically choosing the correct settings for 3 through 7 mil pouches. No bubbles or wrinkles.
Pros: ease of use, Mil Thickness Capacity, Quality Construction
I would recommend this to a friend!
Response from fellowes.comBy CN, CS, October 9, 2019
Thank you for the great feedback and five-star rating, 1935Curmudgeon!
Written by a customer while visiting fellowes.com
Customer Rating
5
excelllent product
on January 14, 2019
Posted by: luisdiazlopez1983
It is the most amazing product of its kind, there is no difficulty in use, it does its perfect job, its very amazing. for me and mi kids i love it
Pros: Anti-Jamming Features, ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed, Warranty, color
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, January 15, 2019
Thank you for taking the time to leave such an awesome review of our Neptune laminator!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great purchase
on November 6, 2017
Posted by: WendyD
Very easy to use. Was quick to warm up and ready to use.
Pros: ease of use, Quality Construction, Speed
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, November 6, 2017
Thank you for choosing our Neptune3 125 for your laminating needs!
Written by a customer while visiting fellowes.com
Customer Rating
5
Awesome machine
on June 21, 2017
Posted by: cadguy
Clean, quick, quite machine. Very easy to use and virtually trouble free. A definite asset.
Pros: Anti-Jamming Features, ease of use, Mil Thickness Capacity, Quality Construction, Safety Features, Speed, Warranty
I would recommend this to a friend!
Response from fellowes.comBy AS, CS, June 22, 2017
We appreciate your review and choice in our Neptune laminator!
Written by a customer while visiting fellowes.com