Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Great features
on June 19, 2024
Posted by: jmb01570
from Webster MA
I enjoyed this and got some channels I don't normally get.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
No tv control
on June 19, 2024
Posted by: Nagyshi
from Ohio
This product says no tv buttons which includes an on/off button or sound control; therefore you must use 3 controllers. Do not as convert as they could be.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 28, 2024
Hello Nagyshi, thank you for sharing your thoughts with us! We offer a fantastic range of models with various features to suit your needs. If you’re looking for a voice remote with a power/volume button, consider the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more details, check out our handy comparison chart here: https://www.roku.com/products/compare. We’re here to help you find the perfect Roku device to fit your streaming requirements!
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on June 19, 2024
Posted by: Ruby Nadine Garwitz
from Garland, Texas
We bought Roku about 3 weeks ago. I love it except we still have to use our old remotes to turn on and off the TV, and adjust the sound.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love the program variety
on June 19, 2024
Posted by: David Sartin
from Alabama
Very pleased with purchase and glad I did it, highly recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on June 19, 2024
Posted by: Rob24
from Grapevine, Tx.
I am happy with my recent purchase and would purchase again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better than a fire stick.
on June 19, 2024
Posted by: LTaylor
from Louisiana
Easy to setup, more intuitive than a fire stick. The mirroring ability is much better than the Amazon device. I like the strong WiFi capability.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features.
on June 20, 2024
Posted by: Rosa Lee
from California
Very happy with my Roku always there always on time
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy setup
on June 20, 2024
Posted by: Melissa
from New york
Bought this for my dad's bedroom so he can easily use to watch his christian tv
I would recommend this to a friend!
Written by a customer while visiting roku.com