Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on July 1, 2026
Posted by: Rachel R
I love my Roku and have recommended it to anyone who is using a cable company
Written by a customer while visiting roku.com
Customer Rating
5
Roku is the best!!!
on May 25, 2026
Posted by: Kelli K
I purchased my first Roku streaming media device several years and even though through the years I have purchased new and updated decices I still have and still use my very first device! It still works flawlessly! I love my Roku devices!!!
Written by a customer while visiting roku.com
Customer Rating
5
Disabled
on May 23, 2026
Posted by: Sandy H
I love being able to watch more movies and not having to pay the high prices
Written by a customer while visiting roku.com
Customer Rating
5
Given to me as a gift
on April 28, 2026
Posted by: Robert S
Without a Roku! I wonder why? This is a very valuable piece of equipment, works like a charm and has so much available to watch, very very nice.
I am enjoying the selections immensely, Good Job Roku.
I am enjoying the selections immensely, Good Job Roku.
Written by a customer while visiting roku.com
Customer Rating
5
Good price for excellent product
on April 27, 2026
Posted by: Gabrielle D
I was hesitant to buy a streaming product because I always had cable. I only bought the Roku because I got a good deal for it. Since I hooked it up, I got rid of cable TV at my rental and trimmed down my channels at my house. I just love all the channel options I get. My only wish is that I could get Start TV as a part of the free channels like some of the other streaming companies. It is available for a fee from an app through Roku. But really no complaints and I have bought several others and even got a Roku tv.
Written by a customer while visiting roku.com
Customer Rating
5
on April 26, 2026
Posted by: Jerome H
Both my Rolu tv and the Roku apps on my other tv’s are excellent. I very much appreciate a quality product offering rather than cable. Well done!
Written by a customer while visiting roku.com
Customer Rating
5
The R
on April 24, 2026
Posted by: DAVID H
excellent product i take this with me while I'm traveling
Written by a customer while visiting roku.com
Customer Rating
5
Great tv
on April 24, 2026
Posted by: Richard L
Love the remote. I have 3 in total. I stream all my tv watching without issues.
Written by a customer while visiting roku.com