Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on February 12, 2025
Posted by: Jacqueline J
Again I say I love it I love it I love pricec and Delivery
Written by a customer while visiting roku.com
Customer Rating
5
on February 12, 2025
Posted by: Christopher J
Excellent! Thanks again!Another successful buy! No problem at all
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on February 11, 2025
Posted by: BANDA A
Bought this on vacation. Super easy to add all of my apps that I already have on my account at home. Love the plug and play ability. Only draw back is that it doesn't come with a plug to power it with.
Written by a customer while visiting roku.com
Customer Rating
5
The way to go!
on February 11, 2025
Posted by: Dave W
I have a Roku on every TV we own. If you stream TV, it's the only way to go!
Written by a customer while visiting roku.com
Customer Rating
1
It won't stop rebooting on a loop
on February 11, 2025
Posted by: Calliea13
from San Antonio tx
I had got it as a gift and I wish I asked for a amazon fire stick instead I can't watch anything I'm so disappointed if I had the receipt I would have returned it
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, February 11, 2025
Hi Calliea, thanks for sharing your thoughts. What specific issue do you have with the device? Please note that you can access many free channels on your Roku. To see more free movies and channels, check out this article: https://www.roku.com/blog/free-movies-channels-roku. If you have questions or issues with your Roku, contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is important to us, and we're eager to help.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great Device
on February 10, 2025
Posted by: Darlene R
I had a Roku that was over 10 years old. I received my new updated Roku in the mail. Set up was super easy- even for me and programs are quickly found with no delays!
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on February 10, 2025
Posted by: Anonymous
Wish I had bought the Roku Express sooner. Easy setup, great little remote. Makes it easy to cut the cable. Huge amount of options. Love it.
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on February 9, 2025
Posted by: Donna S
I've always loved roku. And always watch roku on my fire stick but now love my roku and would recommend it to anyone.
Written by a customer while visiting roku.com