Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
I wish I switched from fire stick sooner!
on January 7, 2024
Posted by: Holl123
from Oklahoma
We used fire stick for years. Our sons both have Roku tv’s but there was nothing wrong with ours, I couldn’t see buying a new one. When we found the Roku stick it was perfect! We love all the options and apps and have been able to reduce our streaming costs too!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not to interested in roku
on January 8, 2024
Posted by: John47
from Haverhill mass
Ever could get the stations without spending more money by the time I got the stations I needed I was paying as much as Comcast so no big savings plus constant station loss not great at all
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello John, we see that you recently cut your cable and switched to streaming. Have you checked out The Roku Channel? We’re we offer thousands of free TV series, popular movies, classic shows, kids' entertainment, 350+ live streaming channels, and much more. To access, you can refer to this FAQ article at https://support.roku.com/article/208756428. Additionally, some of the channels that might not be free, which are available only on Premium Channels, may require a subscription for streaming. Just add the channels to your Roku home screen by following this step. Press Home>Search>Type the Channel Name>Select Channel> Add Channel. If you have any questions please contact us directly at support.roku.com/contactus. Your feedback is very important to us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great value for the money
on January 8, 2024
Posted by: Maureen
from Delaware
Would like more live channels and some kind of close caption or hearing device
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great buy
on January 8, 2024
Posted by: John
from Pennsylvania
I love the channel selection and flexibility to add additional apps and channels. My one complaint is using my regular remote sometimes jumps me back to the Roku box.
Written by a customer while visiting roku.com
Customer Rating
4
Great buy
on January 8, 2024
Posted by: Andy
from North Carlina
Very happy Just wish it had a on off and volume buttons
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
No lagging!!
on January 8, 2024
Posted by: Karen
from Va
This is much better than the Firestick. No lagging or delays. Love it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Channel subscriptions are too cumbersome
on January 8, 2024
Posted by: Alfredo
Every time I go to a channel like a certain sports channel where I have a subscription, it asks me for an activation code. Extremely frustrating
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
on January 8, 2024
Posted by: Anonymous
from Blossvale ny
I bought this about two months and I 😘 ve it it is better then cabel
I would recommend this to a friend!
Written by a customer while visiting roku.com