Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
on April 17, 2025
Posted by: Georgia C
Don’t like the breaks in the shows while watching it stop and pauses for up to 20 minutes before coming back on
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on April 16, 2025
Posted by: Pamela M
It's easy to use and I have a lot of free channels to watch to the point I'm not really even watching the one's I pay for
Written by a customer while visiting roku.com
Customer Rating
4
on April 16, 2025
Posted by: Laura L
I have the lowest model and the only thing I wish was included is volume. It’s a basic thing that I don’t think I should have to pay extra for.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Rocks!
on April 16, 2025
Posted by: Dianne H
Roku is so simple to use. I wish they had a "streaming manager" that kept up all the shows I watch across the various streaming channels, Like Bridgerton. I don't recall which streaming service is responsible, but it would be great to receive a heads' up a couple weeks before the next season begins.
Also, the programming offered through the Roku Channel appeals to me. Maybe not everyone, but I am into the medical documentaries they cover.
Written by a customer while visiting roku.com
Customer Rating
5
Targe
on April 15, 2025
Posted by: Luz B
Es favorable y me gusta porque tiene buenas vistas y películas
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on April 15, 2025
Posted by: Anonymous
Works great. Very easy to install. And very easy to use and navigate. I definitely recommend having one.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on April 15, 2025
Posted by: Annette L
I have 3 Rokus. I had two for a few years and just purchased another one a few weeks ago. One time pay is the best and if u already have one u don't have to pay again..
Written by a customer while visiting roku.com
Customer Rating
5
New Roku customer
on April 15, 2025
Posted by: Anonymous
Ian, who installed it for us, did an excellent job explaining it. It is not difficult for us to use as a result of his instruction. It would be helpful to have a printed user’s manual. We are very happy that we made the change from cable.
Written by a customer while visiting roku.com