Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Streaming
on December 30, 2023
Posted by: Jim51
from Los Angeles
With streaming it is cheaper than cable. I miss switching the channels and the guide
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love getting free Apple + for three months
on December 30, 2023
Posted by: LMB13
from PA
Roku was a gift to me, I did not purchase it. When my Amazon firestick died, I installed the Roku. It is easy to use, but now I also have to get my Amazon Prime account added. It is a learning curve. I'm still learning what I can do with it. I'm sure that I'm not using it to its full capacity.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I love this thing
on December 30, 2023
Posted by: 45ROD
from Miami Beach, FL.
I got this about a month ago and it had everything that I was looking for.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Features
on December 30, 2023
Posted by: Makk12
from Georgia
Easy to use. Each section defined with long battery life.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on December 30, 2023
Posted by: cdmou812
from Temple tx
It's been an awesome time cutting the cord of high priced cable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on December 30, 2023
Posted by: Ponigirl22
from Dallas TX
I bought this about a month ago and do happy I did. I just need the new one with the volume on the side
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not too thrilled
on December 31, 2023
Posted by: Kat do
This vocal has no volume and no voice command if I would’ve known that I would have never gotten it
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hey Kat, thanks for sharing your thoughts with us. We have a variety of models with different features to cater to our customers' needs. If you want a Voice Remote with a power/volume button, you can choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more information, please visit our helpful comparison chart here: https://www.roku.com/products/compare. We are here to help you find the best Roku device for your needs.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on December 31, 2023
Posted by: jay17710121
from twenty nine palms, ca.
We love your product. We don/t need regular tv shows. We love YouTube and love to watch movies and documentaries/
I would recommend this to a friend!
Written by a customer while visiting roku.com