Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Replacement
on June 13, 2025
Posted by: Yvette P
The set-up is so easy for my non-Roku tv. Enjoying the new layout. Thank you!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on June 13, 2025
Posted by: Dena C
Love my Roku that I purchased on hsn.It gives me a lot of options to watch.
Written by a customer while visiting roku.com
Customer Rating
4
Good product
on June 12, 2025
Posted by: Janine H
This is a really good product. I have been using it for about a month and I have only had 1 problem. It overheated one time after I discovered that the power cord was not completely plugged into circuit. The Red light was flashing and changed to solid red after I fixed the cord so I unplugged the power cord and turned off tv to let the device cool down for an hour. Everything worked fine when I plugged it back in.
Overall I enjoy using Roku and I love the screen saver!
Overall I enjoy using Roku and I love the screen saver!
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on June 11, 2025
Posted by: Bruce K
Roku is excellent. Lots of free stuff and live channels. Easy to access subscription based content.
Written by a customer while visiting roku.com
Customer Rating
5
on June 10, 2025
Posted by: Holly B
We have already recommended it to friends. It is so easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
Works great!
on June 10, 2025
Posted by: Christine H
Works great! Makes my older TV a smart TV! Was extremely easy to hook up, was inexpensive as well!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU
on June 9, 2025
Posted by: Melissa F
Our families love ROKU.
It is easy to use for our senior and junior family members. We just bought a new one for our spare room.
Thank you for making your product so user friendly
It is easy to use for our senior and junior family members. We just bought a new one for our spare room.
Thank you for making your product so user friendly
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on June 9, 2025
Posted by: Marcia R
The Roku is easy to set up, easy to use and reliable.
Written by a customer while visiting roku.com