Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Roku
on October 23, 2025
Posted by: terry c
Easier navigation than just the smart tv. I love Roku
Written by a customer while visiting roku.com
Customer Rating
5
on October 22, 2025
Posted by: Korine C
Love love love, so much easier to use. Recommend to everyone.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on October 22, 2025
Posted by: John M
It's been great and there is nothing else I would change about my experience
Written by a customer while visiting roku.com
Customer Rating
5
on October 19, 2025
Posted by: James a
Is working well it’s good garage room tv
Home James
Home James
Written by a customer while visiting roku.com
Customer Rating
5
What happened??
on October 18, 2025
Posted by: Faye C
It was easy to get my new roku express and it was delivered to my door by door dash! Who knew????
One day my old roku just stopped working. After ordering new remotes, I found the problem was the little receiver that sits on the TV and is plugged into the back of the TV that no longer worked. I now have a few extra remotes . . . just in case.
One day my old roku just stopped working. After ordering new remotes, I found the problem was the little receiver that sits on the TV and is plugged into the back of the TV that no longer worked. I now have a few extra remotes . . . just in case.
Written by a customer while visiting roku.com
Customer Rating
5
on October 17, 2025
Posted by: Nancy L
Great to use on your tv. I do recommend someone to get it in the house.
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on October 15, 2025
Posted by: Lori W
I was scared to drop my cable and use Roku, but I took the plunge! It was by far the best and smartest decision I made for 2025! I love my Roku and its so easy to use!
Written by a customer while visiting roku.com
Customer Rating
5
My Roku
on October 14, 2025
Posted by: Kathy N
I love my Roku TV it has all the great channels I love to watch. Best of all it's free no money involved unless you want to to subscribe to a certain channel. But with all the free channels and great shows why would you.
Written by a customer while visiting roku.com