Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Great device
on November 26, 2025
Posted by: Peggy D
This little device enabled me to keep my older perfectly great TV and update it, so it didn't have to end up being replaced and put into a landfill.
Written by a customer while visiting roku.com
Customer Rating
5
on November 26, 2025
Posted by: Patricia R
Great. Easy to use. Have had no difficulties. Instructions were easy to follie.
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on November 25, 2025
Posted by: Reitzel M
I love the small remote. And it’s easy to use. I love all the apps that I have downloaded. My favorite is Fox News Channel
Written by a customer while visiting roku.com
Customer Rating
5
on November 25, 2025
Posted by: Constance H
I'm so happy to have this Roku service and I will keep it as long as I can use this service
Written by a customer while visiting roku.com
Customer Rating
5
Roku express is awesome
on November 25, 2025
Posted by: Johnny Y
Because of the Roku express I completely cut cable move onto streaming it’s been amazing so far.
Written by a customer while visiting roku.com
Customer Rating
5
on November 25, 2025
Posted by: LaDonna A
Love this product use it on all my streaming services
Written by a customer while visiting roku.com
Customer Rating
5
Love roku
on November 25, 2025
Posted by: Ann F
Very easy to use enjoying streaming with roku. I recommend buying a roku to family and friends. Price is very reasonable and easy to set up.
Written by a customer while visiting roku.com
Customer Rating
5
Remote control replacement
on November 24, 2025
Posted by: Curt G
My Roku stopped working, call tech support with their troubleshooting a determine it was the remote control and sent me a new one. The new remote worked perfectly tech support was excellent.
Written by a customer while visiting roku.com