Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
It's a great control with lots of features
on October 21, 2022
Posted by: Rita Rod
from Hollister
It was given to me as a gift and I enjoy it I really really enjoy it the only thing I don't like is that I can't turn my TV on and off or hired my volume but other than that it's awesome
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Rita, thanks so much for sharing your feedback with us!
If you're looking for a Voice Remote with TV power and volume functions, you can a remote replacement on our website under 'Accessories'. To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
We're glad to hear that you're enjoying your new player. Happy Streaming!
Roku Customer Advocate
If you're looking for a Voice Remote with TV power and volume functions, you can a remote replacement on our website under 'Accessories'. To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
We're glad to hear that you're enjoying your new player. Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Awesome features
on October 21, 2022
Posted by: KimKerek
from Sorrento, LA
I am extremely happy with my new product
I just wish I could use one remote instead of two
I just wish I could use one remote instead of two
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Kimberly, we're thrilled to know that you love your new Roku player and appreciate you sharing!
If you're looking for a Voice Remote with TV power and volume functions, you can a remote replacement on our website under 'Accessories'. To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
Your feedback is very important to us and we'll certainly forward it to our product team. Happy Streaming!
Roku Customer Advocate
If you're looking for a Voice Remote with TV power and volume functions, you can a remote replacement on our website under 'Accessories'. To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
Your feedback is very important to us and we'll certainly forward it to our product team. Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Money Saver
on October 21, 2022
Posted by: Bella
from Florida
This is now our third Roku. First was a gift and have since bought two more. We had canceled cable tv when the cost kept rising. Great selection of programs for the entire family.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Welcome to the Roku family, Bella!
We're thrilled to hear that you're loving the variety of content and invite you to visit our helpful FAQ article to explore all of the exciting features your player has to offer: https://support.roku.com/category/200889378.
Happy Streaming!
Roku Customer Advocate
We're thrilled to hear that you're loving the variety of content and invite you to visit our helpful FAQ article to explore all of the exciting features your player has to offer: https://support.roku.com/category/200889378.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Older TV
on October 21, 2022
Posted by: RobP
from Rual Indiana
the product is great or TV's that do not connected capabilities
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Rob, thanks for the great review! Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com