Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Great streaming device
on November 15, 2022
Posted by: templetondave77
from Perkasie, PA
I had been using a Roku Premium for several years, when it started giving me messages that it was overheating.
I upgraded to the Roku Ultra, and had immediate problems with an HDCP error message that Roku could not tell me how to fix. I ended up returning the Ultra for a refund, but still do not know if I have received the refund.
I purchased the Roku Express, and have had no problems at all with the new device.
I upgraded to the Roku Ultra, and had immediate problems with an HDCP error message that Roku could not tell me how to fix. I ended up returning the Ultra for a refund, but still do not know if I have received the refund.
I purchased the Roku Express, and have had no problems at all with the new device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on November 15, 2022
Posted by: Tucker21
from Erie, Pa
I'm happy with my Roku. Easy to use,and alot of choices.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Player
on November 10, 2022
Posted by: Clarita
from Astoria, NY
So happy I cut cable and made the switch to Roku. Great product and easy to install.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on November 1, 2022
Posted by: andrea
from Ar
Purchased to use at deer camp cabin and works very well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express - Exactly what we needed!
on October 27, 2022
Posted by: JenOJ
from Galt, CA
We no longer have the headaches of trying to watch PPV sports and our kids love how easy it is to use Roku. The Roku Express has updated our living room TV.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 27, 2022
Hi Jen! We're thrilled to hear that this has been a welcomed addition to your home. Thanks so much for taking a moment to share your experience with us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Enjoy all the extras
on October 27, 2022
Posted by: Sharp 21
from Colo Spgs
Our daughter purchased for us older folks, set it up and gave us instructions on the EASY use. Sure have enjoyed it so far! Even the full screen U-tube stuff!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
cut the cord
on October 26, 2022
Posted by: Sams
from Charleston sc
Enjoy content and like not paying for it. Would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on October 22, 2022
Posted by: Michael Gaffney
from Fort Worth Texas
Easy to set up and has all the streaming services I use.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 23, 2022
Hi Michael! We're thrilled to hear that this player suites your needs—thanks so much for taking a moment to share your experience with us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com