Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,858 Reviews)
Open Ratings Snapshot
Rating breakdown 1,858 reviews
5 Stars
1,521
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
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Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Love my roku
on March 22, 2026
Posted by: Scott L
I travel a lot for work. We have a Roku at home on two tvs. I purchased this Roku to take with me. It’s great to be able to hook up at a hotel and have the channels and all your used to not having to spend countless time trying to figure out the hotel channels and all. I don’t go anywhere without it now.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Better than DISH
on March 23, 2026
Posted by: Amanda H
The only thing I miss- is having a way to record movies. Other than that, I’ve been very happy!
Written by a customer while visiting roku.com
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