Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Roku Reviews
on March 21, 2026
Posted by: Samuel G
I give the Roku a 4 out of 5 stars because it freezes up sometime, and has spells where it just goes real slow. When these happen, I have to restart the Roku. It is very annoying. But nothing man made will ever be perfect. But the movie selections are top notch! But they have added ad's to the pay apps.That is so not fair! They raise the prices for the apps and put in ad's also! They should pick on or the other, but not both!
Written by a customer while visiting roku.com
Customer Rating
5
on March 21, 2026
Posted by: Cynthia C
I've had roku about 5 years now. I enjoy it.
I wish you'd get the Nanny back.
I wish you'd get the Nanny back.
Written by a customer while visiting roku.com
Customer Rating
5
Love my roku
on March 22, 2026
Posted by: Scott L
I travel a lot for work. We have a Roku at home on two tvs. I purchased this Roku to take with me. It’s great to be able to hook up at a hotel and have the channels and all your used to not having to spend countless time trying to figure out the hotel channels and all. I don’t go anywhere without it now.
Written by a customer while visiting roku.com
Customer Rating
4
Better than DISH
on March 23, 2026
Posted by: Amanda H
The only thing I miss- is having a way to record movies. Other than that, I’ve been very happy!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on March 26, 2026
Posted by: cathy f
Easy set up works great easy to navigate love this producg
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on March 27, 2026
Posted by: David Wilson
The price of ownership destroys having to pay a cable bill.
Written by a customer while visiting roku.com
Customer Rating
5
Really like the ease and functionality of my Roku
on March 28, 2026
Posted by: Bryan B
Thanks for putting this in the market as a stick and not only for smart TVs
Written by a customer while visiting roku.com
Customer Rating
5
3rd Roku
on March 30, 2026
Posted by: Jeff P
This is our third Roku Express and we have love all 3, work great!
Written by a customer while visiting roku.com