Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,858 Reviews)
Rating breakdown 1,858 reviews
5 Stars
1,521
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Love This!
on March 17, 2026
Posted by: James W
Best streaming device!
Great wireless connection
Connects easily and has so many apps
Also love the Roku channel
Very reasonably priced also
Great wireless connection
Connects easily and has so many apps
Also love the Roku channel
Very reasonably priced also
Written by a customer while visiting roku.com
Customer Rating
5
replacemenr
on March 17, 2026
Posted by: Geoffrey L
Let a friend borrow my downstairs ROKU player. For some reason they thought I was giving it to them. O well, it was a little old anyway!
Written by a customer while visiting roku.com
Customer Rating
4
Roku
on March 19, 2026
Posted by: Lara Z
So far so Great and I love having so many channel options
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on March 19, 2026
Posted by: Cindy B
We absolutely love it!! We can watch so many more shows and the quality is great!
We highly recommend this to anyone!!
We highly recommend this to anyone!!
Written by a customer while visiting roku.com
Customer Rating
5
Good so far
on March 19, 2026
Posted by: Charles S
I love the tv wish we had a better roko system dum to me being disabled hard for me to turn channels 😞🙏
I also have your servelence cameras wish I had a better choice of them also
I also have your servelence cameras wish I had a better choice of them also
Written by a customer while visiting roku.com
Customer Rating
5
GREAT device
on March 19, 2026
Posted by: Kizzy M
No problems, Easy set up. Great device for streaming.
Written by a customer while visiting roku.com
Customer Rating
4
Roku Reviews
on March 21, 2026
Posted by: Samuel G
I give the Roku a 4 out of 5 stars because it freezes up sometime, and has spells where it just goes real slow. When these happen, I have to restart the Roku. It is very annoying. But nothing man made will ever be perfect. But the movie selections are top notch! But they have added ad's to the pay apps.That is so not fair! They raise the prices for the apps and put in ad's also! They should pick on or the other, but not both!
Written by a customer while visiting roku.com
Customer Rating
5
on March 21, 2026
Posted by: Cynthia C
I've had roku about 5 years now. I enjoy it.
I wish you'd get the Nanny back.
I wish you'd get the Nanny back.
Written by a customer while visiting roku.com