Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on February 20, 2026
Posted by: Apolonio G
Excellent service and amazing availability of variety of channels.
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on February 20, 2026
Posted by: Myra S
I don't have any smart TVs, and I can't afford cable or satellite. Roku lets me watch all of my streaming apps on my television. I love it!
Written by a customer while visiting roku.com
Customer Rating
5
Great Deal
on February 20, 2026
Posted by: Ann M
Best deal for the money. Works fine. Easy to set up and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
Sharp Clear Picture
on February 20, 2026
Posted by: David G
Easy to set up and install. Better picture and sound quality over the Roku stick.
Written by a customer while visiting roku.com
Customer Rating
5
Convenient
on February 21, 2026
Posted by: Wendy H
I have multiple units due to having multiple homes. Using my phone I am able to set them up super fast!
I don’t have to sign in every time I go from place to place! 🌟
As long as internet is up and running I can get to just about anything I want.
I don’t have to sign in every time I go from place to place! 🌟
As long as internet is up and running I can get to just about anything I want.
Thank you for making my life easier!
❤️❤️❤️❤️
Written by a customer while visiting roku.com
Customer Rating
5
on February 21, 2026
Posted by: Anonymous
Good thing to watch. I'm loving it and doing good 💯
Written by a customer while visiting roku.com
Customer Rating
5
on February 23, 2026
Posted by: Alicia M
I haven’t had any issues with Roku. Very easy to use the system.
Written by a customer while visiting roku.com
Customer Rating
5
Love my ROKU
on February 25, 2026
Posted by: Kevin Rocke
Does everything I want it to. I like it better than the firestick
Written by a customer while visiting roku.com