Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,858 Reviews)
Rating breakdown 1,858 reviews
5 Stars
1,521
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
great product
on February 19, 2026
Posted by: Michael B
Love this product i have them on all my TVs.id recommend them to anyone looking to improve their TV capabilities
Written by a customer while visiting roku.com
Customer Rating
5
New Roku
on February 19, 2026
Posted by: Gary F
Love my Roku’s! I have one on every tv. It beats cable hands down.
Written by a customer while visiting roku.com
Customer Rating
5
Ms
on February 19, 2026
Posted by: Barbara D
I love it has many free movies to watch and was easily for a old lady like me to work and show perfection.
Written by a customer while visiting roku.com
Customer Rating
5
Older tv update
on February 20, 2026
Posted by: Kevin O
Very easy to install and use, had one problem with a reboot but mostly because of my electronic deficiencies…would probably get a Roku tv to replace older tv when needed
Written by a customer while visiting roku.com
Customer Rating
5
on February 20, 2026
Posted by: Tonya G
Great product and easy to install item to your tv. Comes with everything you need also.
Written by a customer while visiting roku.com
Customer Rating
5
on February 20, 2026
Posted by: Apolonio G
I was surprised of how many channels there are. Amazed of all that is available. Very satisfied !
Written by a customer while visiting roku.com
Customer Rating
5
on February 20, 2026
Posted by: Apolonio G
Excellent service and amazing availability of variety of channels.
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on February 20, 2026
Posted by: Myra S
I don't have any smart TVs, and I can't afford cable or satellite. Roku lets me watch all of my streaming apps on my television. I love it!
Written by a customer while visiting roku.com