Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Love Roku!
on February 15, 2026
Posted by: Karen H
Just sorry I didn't cancel my cable TV service a long time ago! Easy to set up, easy to use...loving it! A+++
Written by a customer while visiting roku.com
Customer Rating
5
streaming device
on February 15, 2026
Posted by: Ken D
Simple to install and use. highly recommend. I own 5 units and all work smoothly
Written by a customer while visiting roku.com
Customer Rating
5
Perfect
on February 15, 2026
Posted by: brittany w
I love quality of the product it’s awesome! Definitely will recommend
Written by a customer while visiting roku.com
Customer Rating
4
on February 18, 2026
Posted by: Faye G
I love that I can watch miscellaneous movies, videos etc for a fraction of what I used to pay when I subscribed to Cable TV. I also have the flexibility to watch at my pace or rewind as needed without missing segments.
Written by a customer while visiting roku.com
Customer Rating
4
Good Little Item
on February 18, 2026
Posted by: Paul G
work good but at time it gets hot and the picture sticks onthe TV. Just have to reset.
Written by a customer while visiting roku.com
Customer Rating
5
Great addition to my TV
on February 18, 2026
Posted by: Laurel M
I received my Roku as a gift. It's been a wonderful addition to my viewing experience.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on February 18, 2026
Posted by: Adam B
Good 👍
I am happy
This thank you 😊
Funny
😄 Good 👍
I am happy
This thank you 😊
Funny
😄 Good 👍
Written by a customer while visiting roku.com
Customer Rating
5
on February 19, 2026
Posted by: Yolanda M
I love Roku I'm thinking about getting another one for my other tv
Written by a customer while visiting roku.com