Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,858 Reviews)
Rating breakdown 1,858 reviews
5 Stars
1,521
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on February 10, 2026
Posted by: Stephen H
Awesome however I do not like my remote control for the roku express as it has no volume features and not able to talk to it either. Overall not a bad device just wish it had a few more features. I would certainly mostly recommend it though as many of my friends have this device and love it.
Written by a customer while visiting roku.com
Customer Rating
5
on February 13, 2026
Posted by: Thomas H
Love our Roku. It is our 2nd purchase and very satisfied.
Written by a customer while visiting roku.com
Customer Rating
5
on February 14, 2026
Posted by: Evvie M
It's easy to use and offers a wide variety of options for the viewers pleasure.
What a great invention!
What a great invention!
Written by a customer while visiting roku.com
Customer Rating
5
Roku express
on February 14, 2026
Posted by: Theresa B
Easy to use especially if you already have an account. Like the fact it can be done with the cell phone so don't have to remember pass words
Written by a customer while visiting roku.com
Customer Rating
5
Just what I needed
on February 15, 2026
Posted by: Ashley P
Decided to drop cable due to the continuous increases and purchased a Roku. No issues and I am still able to watch all of my favorite shows.
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku!
on February 15, 2026
Posted by: Karen H
Just sorry I didn't cancel my cable TV service a long time ago! Easy to set up, easy to use...loving it! A+++
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku!
on February 15, 2026
Posted by: Karen H
Just sorry I didn't cancel my cable TV service a long time ago! Easy to set up, easy to use...loving it! A+++
Written by a customer while visiting roku.com
Customer Rating
5
streaming device
on February 15, 2026
Posted by: Ken D
Simple to install and use. highly recommend. I own 5 units and all work smoothly
Written by a customer while visiting roku.com