Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,858 Reviews)
Rating breakdown 1,858 reviews
5 Stars
1,521
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on February 6, 2026
Posted by: Ann B
Love my Roku always something to watch. The old star trek or the western channels or Zena.
Written by a customer while visiting roku.com
Customer Rating
5
Better late then never!
on February 6, 2026
Posted by: John G
I held off for years thinking it would be just too much of a hassel setting up another wi-fi device and adding another remote to my collection of remotes, but after the past six months of free entertainment I can attest it was well worth that little bit of hassel setting up the account. We turn it on every night to watch the next episode of Dark Shadows!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express 4K Excells
on February 6, 2026
Posted by: Anonymous
My new Roku is King.
I have tried Spectrum’s XUMO box and Amazon’s FIRESTICK. The XUMO was acceptable. The FireStick was good.
The Roku accepts my iPhone earbuds to get private sound from the TV. The microphone remote button is perfect for searching YouTube or other vocal commands such as “captions on”. If you don’t want to press the mike button, you can set the left side slide switch to listen all the time. The rechargeable battery gives a green light when fully charged. The Roku Channel has excellent channel choices in abundance. The Roku Express is conveniently small and easy to install. The power, volume and mute buttons on the remote let you discard the original TV remote.
I have tried Spectrum’s XUMO box and Amazon’s FIRESTICK. The XUMO was acceptable. The FireStick was good.
The Roku accepts my iPhone earbuds to get private sound from the TV. The microphone remote button is perfect for searching YouTube or other vocal commands such as “captions on”. If you don’t want to press the mike button, you can set the left side slide switch to listen all the time. The rechargeable battery gives a green light when fully charged. The Roku Channel has excellent channel choices in abundance. The Roku Express is conveniently small and easy to install. The power, volume and mute buttons on the remote let you discard the original TV remote.
Written by a customer while visiting roku.com
Customer Rating
5
on February 7, 2026
Posted by: michael a
Very good product, lots of apps to choose from. I especially like the Roku channel for the variety of channel to choose from.
Written by a customer while visiting roku.com
Customer Rating
5
Dependable
on February 7, 2026
Posted by: Amy P
This is the second Roku I have purchased only because I spilled fingernail polish remover on the other remote. This new remote with the express (not the stick) does not have a volume button. Dependable product.
Written by a customer while visiting roku.com
Customer Rating
5
More selections
on February 7, 2026
Posted by: Armando A
It's got more channels, more movies, more classic TV series.
Written by a customer while visiting roku.com
Customer Rating
5
I love it
on February 7, 2026
Posted by: Jenea J
I really love my Roku express. I love how the apps are set up. I love how its easy to navigate.
Written by a customer while visiting roku.com
Customer Rating
5
on February 7, 2026
Posted by: mark c
Love it, works great I have two of them. I enjoy the variety of shows and movies
Written by a customer while visiting roku.com