Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,859 Reviews)
Rating breakdown 1,859 reviews
5 Stars
1,522
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Works well
on January 26, 2026
Posted by: Tara L
Works as expected, This is a replacement for one that failed after 4 years. Seems like a short life span. Started impacting aspect ratio on screen.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on January 28, 2026
Posted by: Patti P
For a few years I was going to change providers. I was scared so I didn't change. But the provider got so expensive I had to change. So glad I did one of the best changes I have ever made with Roku. Love it. Thank you.
Written by a customer while visiting roku.com
Customer Rating
5
DA BESTTT
on January 29, 2026
Posted by: Mary L
it's Teeee girls and boys. Trust Ur Queen My good people. #ROKUROCKS
SINCERELY,
MS. M. L. L.
SINCERELY,
MS. M. L. L.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on January 30, 2026
Posted by: Arthur P
I love this streaming device,so much to watch you don't know where to begin. Classic TV,new TV shows,movies,apps music,it's amazing. Best money I've spent by far,wishing I had a voice pro remote though,hint hint
Written by a customer while visiting roku.com
Customer Rating
5
Perfect
on January 31, 2026
Posted by: Timmy R
My dad is 72 years old and he can use this without asking about how too or where do go he has figured it out himself.
Written by a customer while visiting roku.com
Customer Rating
5
on February 1, 2026
Posted by: Paul B
I love it has all the features of my big Roku tv. Makes any a great tv.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on February 3, 2026
Posted by: Susan A
Received it as a gift a few years ago and absolutely love it 😁
Written by a customer while visiting roku.com
Customer Rating
5
Love ut
on February 3, 2026
Posted by: Renae M
So easy to use and set up love it. Anyone can do it.
Written by a customer while visiting roku.com