Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on December 17, 2025
Posted by: Carol kinner
Easy to hook up and use . Love the channels to select from . All kinds of programs for all ages . Even the music selection is awesome .
Written by a customer while visiting roku.com
Customer Rating
4
Roku
on December 17, 2025
Posted by: Susan J
I'm enjoying it very much thank you. It's very easy to find my way around the channels.
Written by a customer while visiting roku.com
Customer Rating
5
It’s awesome
on December 15, 2025
Posted by: Lizzie R
The Roku express is perfect . I been using it a lot . Watching my
Projector and enjoying all the apps .
Projector and enjoying all the apps .
Written by a customer while visiting roku.com
Customer Rating
5
Absolutely amazing
on December 15, 2025
Posted by: Margery L
Being disabled and the cost of "luxuries " is expensive. The eokuand streaming has given me a way to afford watching tv and movies affordable and fun. Thank you
Written by a customer while visiting roku.com
Customer Rating
5
Lovely Streamer Device
on December 11, 2025
Posted by: Luis Z
Don’t hesitate, buy it, is very friendly user..and lot of channels to be watched !!!
Written by a customer while visiting roku.com
Customer Rating
5
on December 11, 2025
Posted by: Daniel L
I truly love it. I use it with my projector, saved thousands on a tv haha
Written by a customer while visiting roku.com
Customer Rating
1
None
on December 8, 2025
Posted by: John P
Don't want to you guys ask too much i was going to give 5 stars but it not worth going through your ratings and this just passed me off so stick your review so you require fifty characters is ridiculous
Response from roku.comBy Elmer, Roku Customer Advocate, December 9, 2025
Hi John, thanks for sharing your feedback with us, and we truly appreciate you bringing this matter to our attention. We’d like to better understand the issue and identify the reasons behind the challenges you’ve encountered.
To help us investigate further, we recommend reaching out through support.roku.com/contactus. Our team will be able to conduct a thorough assessment and provide the right solution.
We're here to ensure you enjoy a seamless streaming experience!
To help us investigate further, we recommend reaching out through support.roku.com/contactus. Our team will be able to conduct a thorough assessment and provide the right solution.
We're here to ensure you enjoy a seamless streaming experience!
Written by a customer while visiting roku.com
Customer Rating
5
on December 7, 2025
Posted by: Felipe P
The best programs on TV, easy to install and to operate. The best movies and novelas in spañol. The best of the golden years’ movies, tv series.
Written by a customer while visiting roku.com