Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on December 23, 2023
Posted by: Shari
from Jacksonville Florida
I bought this rouke device a month ago and it is great
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on December 23, 2023
Posted by: Midge
from Illinois
I have always been a fan of Roku won't use anything else
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Can’t go wrong with a roku
on December 23, 2023
Posted by: Naudybynature
from Nashville
I’ve always used Roku, needed another one so I got it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Didn't know what to expect
on December 23, 2023
Posted by: Hans48
from Spokane, wa
Not sure how to accurately review as I am still learning the capabilities roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Some Good; Some Bad
on December 23, 2023
Posted by: General71
from Newark OH
The remote supplied is simple and effective. Some of the included channels are quite primitive and either fail to load at all or freeze during play to the extent that we have to exit that particular channel.
The major channels do have very good quality sound and picture. Much better than the Prime Stick!
The major channels do have very good quality sound and picture. Much better than the Prime Stick!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Where have you been, ROKU!
on December 23, 2023
Posted by: Dell
from Indiana
With the unreal cost of Satellite and cable tv, I tried to go to "over the air" reception, not a good option where I live unless you want to shop online! Roku came into my life, and I am so glad it did. Easy to use, easy on the streaming data used so many channel and show options. Really happy with the unit!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on December 22, 2023
Posted by: hmtracker
from Snover, Mi
Won't play most programs for more than a few minuets!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
No on/off button
on December 22, 2023
Posted by: Diane
from OB Florida
Yes I ordered this model. No I did not think it would not have an on/off button. I have tried contacting customer service via email but even though they tell me they will contact me in a day or two they never have even after at least three attempts.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com