Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Roku
on December 17, 2025
Posted by: Susan J
I'm enjoying it very much thank you. It's very easy to find my way around the channels.
Written by a customer while visiting roku.com
Customer Rating
5
on December 17, 2025
Posted by: Carol kinner
Easy to hook up and use . Love the channels to select from . All kinds of programs for all ages . Even the music selection is awesome .
Written by a customer while visiting roku.com
Customer Rating
4
Late model
on December 18, 2025
Posted by: RAYME B
There is no volume button on the side. It is an older model, but it works great as a Roku remote with your TV remote. Also you can not speak into it. You get what you pay for.
Written by a customer while visiting roku.com
Customer Rating
5
on December 18, 2025
Posted by: Binh D
Good product ! I use it everyday without any problem It can handle every task
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on December 18, 2025
Posted by: John R
People take them little plug and play thing with you when you move. I do maintenance and have found 4 of those little half circle things and they all have saved information on them
Written by a customer while visiting roku.com
Customer Rating
5
on December 19, 2025
Posted by: Claire C
I love my Roku!! I have 2 of them.
It felt so good to finally get rid of my expensive cable !!
It felt so good to finally get rid of my expensive cable !!
Written by a customer while visiting roku.com
Customer Rating
5
Great little device
on December 20, 2025
Posted by: Mark D
Love the remote, menus and that it supports Plex for home media streaming (we are trying to move away from all the paying streaming services).
Written by a customer while visiting roku.com
Customer Rating
4
on December 21, 2025
Posted by: Margaret M
It's offers so many different options. My Grandchildren love using it for special movies.
Written by a customer while visiting roku.com