Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,859 Reviews)
Rating breakdown 1,859 reviews
5 Stars
1,522
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on November 26, 2025
Posted by: Patricia R
Great. Easy to use. Have had no difficulties. Instructions were easy to follie.
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on November 26, 2025
Posted by: Peggy D
This little device enabled me to keep my older perfectly great TV and update it, so it didn't have to end up being replaced and put into a landfill.
Written by a customer while visiting roku.com
Customer Rating
5
on November 26, 2025
Posted by: Kelli W
Love it easy to hook up great product for streaming
Written by a customer while visiting roku.com
Customer Rating
5
on November 26, 2025
Posted by: Nancy L
Easy to install easy to use and you get fantastic channels and great shows all for free!
Written by a customer while visiting roku.com
Customer Rating
4
As advertised
on November 26, 2025
Posted by: Anonymous
Wish I could choose which easy access buttons are on the remote, I dont use any of the ones automatically on the remote.
Written by a customer while visiting roku.com
Customer Rating
4
on November 27, 2025
Posted by: Pamela L
It’s a little bit hard to connect, but once you get it going it’s good .
I don’t watch any regular channels, so Roku is best for me
I don’t watch any regular channels, so Roku is best for me
Written by a customer while visiting roku.com
Customer Rating
5
Love my new Roku
on November 27, 2025
Posted by: Melissa C
Couldn't ask for a better device functionality. Dependable and consistent.
Written by a customer while visiting roku.com
Customer Rating
5
New way to watch TV
on November 27, 2025
Posted by: Sandy L
My brother recommended this to me. I had used another TV company and it was getting expensive. With this I pay this even with my subscriptions than I did with the previous one. Great selection of different programs.
Written by a customer while visiting roku.com