Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
I like
on November 19, 2025
Posted by: Madjury T
I like this product. Very easy to use and intalation. Channel have good.
Written by a customer while visiting roku.com
Customer Rating
5
Decent.
on November 19, 2025
Posted by: Scott T
Decent. My sister threw an old tv in the dumpster, and then I hung it in my bedroom and it works really good. The old smart apps don’t work on the tv itself, but it can certainly handle a Roku stick, though.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on November 19, 2025
Posted by: Connie H
Love my Roku!!! It’s the best thing to watching tv! You can take it with you where ever you go!! My grandchildren love it as much as my husband and me do! All my children and family have one.
Written by a customer while visiting roku.com
Customer Rating
5
My Roku Express
on November 22, 2025
Posted by: Thomas H
i like it better than the stick types of streaming medias. It has everything I could want and more, great stuff.
Written by a customer while visiting roku.com
Customer Rating
5
Remote control replacement
on November 24, 2025
Posted by: Curt G
My Roku stopped working, call tech support with their troubleshooting a determine it was the remote control and sent me a new one. The new remote worked perfectly tech support was excellent.
Written by a customer while visiting roku.com
Customer Rating
5
Love roku
on November 25, 2025
Posted by: Ann F
Very easy to use enjoying streaming with roku. I recommend buying a roku to family and friends. Price is very reasonable and easy to set up.
Written by a customer while visiting roku.com
Customer Rating
5
on November 25, 2025
Posted by: LaDonna A
Love this product use it on all my streaming services
Written by a customer while visiting roku.com
Customer Rating
5
Roku express is awesome
on November 25, 2025
Posted by: Johnny Y
Because of the Roku express I completely cut cable move onto streaming it’s been amazing so far.
Written by a customer while visiting roku.com