Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,859 Reviews)
Rating breakdown 1,859 reviews
5 Stars
1,522
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Easy Setup
on November 16, 2025
Posted by: James M
The setup easy easy. I use mine for a small TV located in the kitchen. I would buy again.
Written by a customer while visiting roku.com
Customer Rating
5
on November 17, 2025
Posted by: heather h
I love watching TV. It's easy to set. And I get great rexeption
Written by a customer while visiting roku.com
Customer Rating
5
Would recommend
on November 17, 2025
Posted by: Adrian B
Very easy to use just a couple of clicks and I'm watching tv. i love my roku express you can get so many different apps on roku.
Written by a customer while visiting roku.com
Customer Rating
4
on November 18, 2025
Posted by: john m
Easy to use
Little glitchy sometimes
Nothing of concern
It has everything we could hope for
Little glitchy sometimes
Nothing of concern
It has everything we could hope for
Written by a customer while visiting roku.com
Customer Rating
5
works just like the stick
on November 19, 2025
Posted by: Amy P
Love it, except it doesn't have a volume control on it.
Written by a customer while visiting roku.com
Customer Rating
4
Simple to use
on November 19, 2025
Posted by: Anita B
Easy to set up- you will need all your passwords for the apps you add. I like that I can put my favorites at the top of the selection screen. I have the Roku app on my phone, so I can easily type in searches , instead of the hunt and peck method using the remote control. I have seen apps require a new sign-in on occasion; it’s distracting and time consuming, do I gave 4 stars instead of 5 for that reason. Overall, I’m well pleased.
Written by a customer while visiting roku.com
Customer Rating
5
I like
on November 19, 2025
Posted by: Madjury T
I like this product. Very easy to use and intalation. Channel have good.
Written by a customer while visiting roku.com
Customer Rating
5
Decent.
on November 19, 2025
Posted by: Scott T
Decent. My sister threw an old tv in the dumpster, and then I hung it in my bedroom and it works really good. The old smart apps don’t work on the tv itself, but it can certainly handle a Roku stick, though.
Written by a customer while visiting roku.com