Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Remote Control
on December 31, 2023
Posted by: Anonymous
from California
I am so happy I switched from cable to Roku everything is great, except, the remotes, I have to click several times b4 it will switch!? This makes it hard bc of the arthritis in my hands. But, I would recommend Roku to everyone!
Wish it would stop disconnecting me from YouTube TV
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hi Mac, thanks for sharing. Have you only had this issue on YouTube or on other platforms too? It seems like there’s a problem with the video playback. It's important to make sure your Roku device has a good internet connection to avoid this issue. To check the connection, go to Home > Network > Check Network Connection. You can also try uninstalling and reinstalling the YouTube app. If you need help with that, you can check out this link: https://support.roku.com/article/208755548#section-2. If you still need further assistance, feel free to contact us at http://support.roku.com/contactus.