Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
I love it all I get to see all my shows
on January 5, 2024
Posted by: Shark tank
from Jackson tennessee
Well worth every penny that I paid for it I get all the shows and channels I want best investment I've made in a long time
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku
on January 5, 2024
Posted by: sagebull
from Florida
When I bought this Roku, I thought it had voice on it. That would have been nice. Overall, I like it.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello Sagebull, we appreciate your input and are happy to hear that you’ve adapted to the new player! Please note that we offer a range of models with varying features to best suit the diverse budgets and needs of our customers. If you'd like a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Enjoying it very much!
on January 5, 2024
Posted by: KeyMan57
from GA
It is on my wife's TV and she is happy with it, she does wish it was voice activated.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!!
on January 5, 2024
Posted by: Robyn
from Coos Bay, OR
I love that my new Roku is so much faster at loading with no lagging!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Exactly what I was looking for and perfect for us.
on January 5, 2024
Posted by: Oldgal
from Shipman, Il
A very user friendly product. If I can install this product, anybody can. This was a perfect fit and choice for us.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Really great item and very helpful service
on January 4, 2024
Posted by: Janice colbert
from Cedar bluff Alabama
Got this a couple months ago and really happy with how it works
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 4, 2024
Posted by: Melinda
from Florida
Got it about a month ago and it is great love it will buy it again
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Comercials
on January 4, 2024
Posted by: Mike
from Phoenix az
Had it two weeks and all I see is endless commercials.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hi Mike thanks for sharing your experience with us. If you're using Roku, you can access many different streaming platforms and TV channels, but they all have ads. However, some services offer a way to avoid ads by subscribing to a no-ads plan from a specific streaming provider. In the meantime, you can manage the ads on your Roku player. You can find more information in this FAQ article at https://support.roku.com/article/16255268195607#section-1. Please note that Roku (and/or its partners and content providers) may show advertising and promotional messages through your Roku products and content services. Free services like the Roku Channel, Tubi, Crackle, and PBS include commercials. Currently, there isn't a paid, ad-free version of Roku available.
We hope this helps!
Roku Customer Advocate
We hope this helps!
Roku Customer Advocate
Written by a customer while visiting roku.com