Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,873 Reviews)
Rating breakdown 1,873 reviews
5 Stars
1,536
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
What happened??
on October 18, 2025
Posted by: Faye C
It was easy to get my new roku express and it was delivered to my door by door dash! Who knew????
One day my old roku just stopped working. After ordering new remotes, I found the problem was the little receiver that sits on the TV and is plugged into the back of the TV that no longer worked. I now have a few extra remotes . . . just in case.
One day my old roku just stopped working. After ordering new remotes, I found the problem was the little receiver that sits on the TV and is plugged into the back of the TV that no longer worked. I now have a few extra remotes . . . just in case.
Written by a customer while visiting roku.com
Customer Rating
5
on October 19, 2025
Posted by: James a
Is working well it’s good garage room tv
Home James
Home James
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on October 22, 2025
Posted by: John M
It's been great and there is nothing else I would change about my experience
Written by a customer while visiting roku.com
Customer Rating
5
on October 22, 2025
Posted by: Korine C
Love love love, so much easier to use. Recommend to everyone.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on October 23, 2025
Posted by: terry c
Easier navigation than just the smart tv. I love Roku
Written by a customer while visiting roku.com
Customer Rating
5
on October 23, 2025
Posted by: Paul M
Much faster and it turns off and doesn’t build up heat.
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku
on October 24, 2025
Posted by: Virginia O
I have an older Element TV that's not all the way smart so I use my Roku Express and it is just wonderful I love it
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on October 24, 2025
Posted by: James L Hargis Jr
Love all the different options and choices you have
Written by a customer while visiting roku.com