Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Do away with dish tv
on January 5, 2024
Posted by: Anonymous
from Bristow Oklahoma
Still learning about what we can get and not get where it is
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product. Awesome
on January 5, 2024
Posted by: Fall 62
from Roanoke Rapids, NC 27870
I bought this month ago and I love it. Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
How to use Roku would be good.
on January 5, 2024
Posted by: James phoenix47
from Dallas Texas
Still learning how to use. Could be more simple. I wish it came with voice commands.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hi James, thanks for choosing Roku! Hopefully, you’ve had a chance to get to know your Roku Express a little better. If not, we have an article online that offers a ton of tips, tricks, and tutorial videos here: https://support.roku.com/article/360053315094. Additionally, if you have any issues along the way, we’re always here to help. Don’t hesitate to reach out to our team.
Thanks again and Happy Streaming!
Roku Customer Advocate
Thanks again and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on January 5, 2024
Posted by: Nana
from NY
We bought this after getting rid of Directv after 23 years. OMG dont know what took us so long. enjoying every evening now
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
There needs to be a search function.
on January 5, 2024
Posted by: suebmar
from Columbus, Ga
I bought this one month ago. Am still learning how to use it.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, September 16, 2024
Hi there! Thank you for choosing Roku. We want to help you know more about the device. Here’s a link: https://support.roku.com/article/360053315094. If you need help or support, you can contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So many features you want get bored!
on January 5, 2024
Posted by: John
from North Carolina
Great item to have! I should have purchased this a long time ago.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Has everything cable does except the high cost
on January 5, 2024
Posted by: Anna Thacker
from Middletown ohio
Roku has everything that cable does except the high monthly cost. We are loving our Roku streaming and aren’t missing any of the shows we love. And we’re not missing the high cost of cable. My son and his wife turned us on to this. Being retired this was a no brainer.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Fantastic picture and selection. Very easy to use
on January 5, 2024
Posted by: Anonymous
from New Rochelle, NY
I,have two-one for each home. The product fulfills all my needs.
I would recommend this to a friend!
Written by a customer while visiting roku.com