Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Great device
on June 11, 2025
Posted by: Bruce K
Roku is excellent. Lots of free stuff and live channels. Easy to access subscription based content.
Written by a customer while visiting roku.com
Customer Rating
4
Good product
on June 12, 2025
Posted by: Janine H
This is a really good product. I have been using it for about a month and I have only had 1 problem. It overheated one time after I discovered that the power cord was not completely plugged into circuit. The Red light was flashing and changed to solid red after I fixed the cord so I unplugged the power cord and turned off tv to let the device cool down for an hour. Everything worked fine when I plugged it back in.
Overall I enjoy using Roku and I love the screen saver!
Overall I enjoy using Roku and I love the screen saver!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on June 13, 2025
Posted by: Dena C
Love my Roku that I purchased on hsn.It gives me a lot of options to watch.
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on June 14, 2025
Posted by: Virta W
Love It!!! I wish i had learned about this a lot sooner.
Written by a customer while visiting roku.com
Customer Rating
4
Great and dependable
on June 16, 2025
Posted by: Ronald C
We have to replace these Roku units every couple of years because something makes them not work. They won’t allow reprogramming so we replace them since the cost is so minimal and they work well.
Written by a customer while visiting roku.com
Customer Rating
5
Works Well
on June 17, 2025
Posted by: Joseph T
The Roku works as it should. Very good device. I watch every channel plus several movies.
Written by a customer while visiting roku.com
Customer Rating
5
on June 17, 2025
Posted by: Happy K
Good product we are enjoying the movie and other programs in you tube
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on June 18, 2025
Posted by: Dorothy H
It is easy to maneuver. I love ❤️ it. I recommend to my friends that don’t have it.
Written by a customer while visiting roku.com