Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Excellent
on January 11, 2024
Posted by: Roku Express
from Arlington, Texas
I have not issue with the roku, work great! 100% recommended.
Written by a customer while visiting roku.com
Customer Rating
5
Easy to Install
on January 11, 2024
Posted by: Debra Cove
from Bedroom
My Roku came easy to install and all the app download were amazing.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 11, 2024
Posted by: Ricky Vivier
I just like it but only have 1 remote for 2 different rooms
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Good product but ...
on January 10, 2024
Posted by: SickOne666
from California
Really glitches alot and it's not my internet connection making it glitchy could have been built better software as well
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Disappointed
on January 10, 2024
Posted by: Mothers daughter
from Dallas TX
I bought this product for my mother that is 84 years old. The remote control does not have an on and off button or to raise the volume; I believe this would be my fault because I overlooked the product and figured that it was a given that these Features were available to all Roku products. To my disappointment it is not true. Now I will return to the store to buy a new remote for this Roku. I don’t recommend this particular product because of the remote control.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello there! Thank you for sharing your thoughts with us. Please note that we offer a range of models with varying features to best suit our customers' diverse budgets and needs. If you'd like a Remote with a power/volume button included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on January 10, 2024
Posted by: Cindyf
from Mt Airy, NC
I have 3 of these tvs. Very happy with them. Will buy more.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Success with Roku Express
on January 10, 2024
Posted by: OHSparty
from Ohio
Have 3 Roku Express hook ups on remote TV's. Simple way to stream live news, sports and music.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great & simple to use
on January 10, 2024
Posted by: Carolyn
from California
I did just happen to buy this & its wonderful!
I’m not good with tech stuff but Roku is awesome! Love it for so many details!
I’m not good with tech stuff but Roku is awesome! Love it for so many details!
I would recommend this to a friend!
Written by a customer while visiting roku.com