Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Brings me joy
on January 22, 2024
Posted by: lexigrl
from New York
So east to use I love it. And love that I can connect my Bluetooth headphones
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Favorite streaming device
on January 22, 2024
Posted by: Amarie
from WA
Incredibly happy with my Roku. I have one in every room with a TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great addition
on January 22, 2024
Posted by: Dubie
from Georgia
This is my 3rd Roku device and I wouldn't own a TV without one.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Really loving it
on January 22, 2024
Posted by: Tanktank
from Columbia SC
I brought this a month ago and really enjoying it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very good programs works well
on January 22, 2024
Posted by: Coach
from Trafford ,pa
I like using it every day works well lots of movies and current shows
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Love the Roku, Hate How Often They Break
on January 22, 2024
Posted by: Florida Dan
from FL
Roku is a great product/service at a great price. HOWEVER, too often the device (or remote) just stops working ... its broken and needs to be replaced.
Some Rokus last for years, others have to be replaced withing months.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Oh no! We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Product is good for my first Roku product
on January 21, 2024
Posted by: Anonymous
from Bristol ct
I bought it after seeing my cousin’s and it is good, can’t figure out why it changes channel minutes after watching a selected program either up or down by itself
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 21, 2024
Posted by: Shayninette Young
from Minneapolis Minnesota
Very happy I have this! Makes my life easier with the kids
I would recommend this to a friend!
Written by a customer while visiting roku.com