Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,860 Reviews)
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
Roku rating
on May 2, 2025
Posted by: Charles N
Roku is affordable, easy to use and has the channels you need.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Zumo box
on May 2, 2025
Posted by: Anonymous
We love the voice features for selecting shows or going to the DVR. Also like being able to punch in a channel number instead of having to scroll through the guide. Also wanted to be able to go back or go forward on shoews. The features are close to what we had with Dish Network but with access to many more shows through streaming. It’s taking some adjustment and still some features to learn.
Written by a customer while visiting roku.com
Customer Rating
5
Freedom
on May 2, 2025
Posted by: Katherine D
Picture quality is excellent. Still learning how to navigate thru options for viewing shows and purchasing subscriptions.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on May 3, 2025
Posted by: Alan M
We have used one of the Roku USB streaming sticks for a long time but it recently started requiring a manual reset each time we wanted to use it so we got a Roku Express as a replacement. Very pleased with the Roku Express, and the new remote is an improvement, too. The only downside was having to log into our apps again for the new unit but we only use a few select ones so it wasn’t too bad. I was glad to be able to get an affordable replacement for our old stick. Recommended.
Written by a customer while visiting roku.com
Customer Rating
4
Roku opinion
on May 4, 2025
Posted by: Thomas H
Having an RV with 3 TV's , Roku gives us the ability to watch whatever when someone else is watching a dish service. Helps get me caught up on my channels, Highly recommend adding any and all channels even if you dont subscribe to them yet, makes it alot easier to select and pay for it. It's cheap enough for a year on most of them and I get what I want.
By far it's worth it because I have fire tv before and it was cheap like 33 for 3 months but was having freezing and buffering because you get what you pay for and mulitple times the streaming was slowwwwww. Roku is FAST and offers a but ton of things to watch on live TV too.
By far it's worth it because I have fire tv before and it was cheap like 33 for 3 months but was having freezing and buffering because you get what you pay for and mulitple times the streaming was slowwwwww. Roku is FAST and offers a but ton of things to watch on live TV too.
Written by a customer while visiting roku.com
Customer Rating
4
Getting little greedy
on May 4, 2025
Posted by: Scott r
Great product.however, seems the main selling point Yeats app is now forgotten. " uninterupted commercial free viewing" I miss when that was the case.
Written by a customer while visiting roku.com
Customer Rating
5
Greatest Thing Ever
on May 4, 2025
Posted by: James B
ROKU has become the essential means to watch TV. From APS to free shows and series, it’s convenient and easy to use. Once I got my ROKU, I found it easier to stream, binge, and enjoy my entertainment experience. Highly recommended. 10/10
Written by a customer while visiting roku.com
Customer Rating
5
Solid device
on May 4, 2025
Posted by: Bradley C
This thing is small but mighty. It will do everything that I need it to do. It’s a great device and I definitely recommend it.
Written by a customer while visiting roku.com