Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
One of the best streaming devices
on May 22, 2024
Posted by: pinoy21
from Canandaigua, NY
Got this recently and cancelled my cable subscription. Lots of apps to find and subscribe for less. Not to mention the free tv channels with Roku as well as other free to watch apps available. I'm loving this device.Will buy another Roku device in the future.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love Roku
on May 22, 2024
Posted by: sas77
from Fort Myers, FL
I have 3 for each TV in the house. Happy since I got rid of cable.
Only complaint and frustration is that the buttons for Netflix, AppleTV, Paramount, and HBO/MAX are directly under the "pause" button. Especially at night when the room is lite with only the TV screen, and I want to either repeat a segment or just pause I'm always hitting one of these buttons and you know what happens............ Would love to either have them at the very top of the remote or further down in the empty space at the bottom, otherwise the remote is a great compact size. .
Only complaint and frustration is that the buttons for Netflix, AppleTV, Paramount, and HBO/MAX are directly under the "pause" button. Especially at night when the room is lite with only the TV screen, and I want to either repeat a segment or just pause I'm always hitting one of these buttons and you know what happens............ Would love to either have them at the very top of the remote or further down in the empty space at the bottom, otherwise the remote is a great compact size. .
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works Great
on May 22, 2024
Posted by: Roxanne
from Forest Lake, MN
I would recommend this product to family and friends. The only think I don't care for is the placement of the "mute" button, it's on the side of the remote and I keep hitting it when I pick up the remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
My express experience.
on May 22, 2024
Posted by: to52
from Cortland,NY
It probably has nothing to do with the express. But when I'm away for a while and come back to the show I was watching, I find it has shut off
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
It's ok
on May 22, 2024
Posted by: Krissy Little
from Farewell Michigan
I have Internet tv with Vizio and Roku is about the same
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
on May 22, 2024
Posted by: Roku
from Bluffton, SC
I bought this about 1 month ago. It doesn't have the pairing feature with tv. Doesn't have volume control.
No speak feature. Installation was easy.
No speak feature. Installation was easy.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
I love this device
on May 21, 2024
Posted by: MA24
from Harrisburg, NC
I purchased the Roku Express model 3960 recently for a TV I used in a bedroom. It is outstanding. The controls are easy to use. I purchased it because I wanted to get rid of satellite and the transition has been wonderful. I am saving money and have access to all the channels I need. I didn't need to update to a smart tv as this device converted my existing extra TV. I have already recommended it to a friend.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Can't stable connect to wifi
on May 21, 2024
Posted by: Anton
from Pembroke, NC
the Roku came with a projector when setting it up, I did all the necessary actions, but it stopped connecting to the Internet, called the provider, and the provider said that they saw it in the Internet status, but Roku said not connected, I reboot the Roku again shows the connector after 5 seconds it as disconnected, I don't know what to do. I'll have to do it along the way and throw it away, all other work fine, Google Chromecast. laptops and phones
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com