Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,860 Reviews)
Open Ratings Snapshot
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Beats the Old Stick!
on April 18, 2025
Posted by: Paul V
Tired of my “old stick” crashing or freezing up at least once a week. My brand of TV does not have an app for DirectTV, so a stick was required. The original stick was recommended by the store I bought the TV from. Long story short, it was nothing but problematic. Fed up for the last time, I decided to try a Roku stick. It was a breeze to set up. It loads a lot quicker than the old stick, and so far, so good, I would highly recommended.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 19, 2025
Posted by: Carlos B
Nice and happy Best of the Best for myself and my family
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on April 20, 2025
Posted by: Miriam W
My son got the Roku set for my birthday and I love it!🥰
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 20, 2025
Posted by: Samantha W
It was so easy to set it up!! I loved that cause I don’t have a lot of time to myself!! I would recommend letting my family and friends now that!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 20, 2025
Posted by: Sonita P
I think with the new Roku, I have a lot more movies channels streaming overall I am very happy with the purchase
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 20, 2025
Posted by: Jennifer J
Easy to install and use. Good picture. Easy to move to different rooms
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Best value
on April 20, 2025
Posted by: Harold N
In an age when every dollar counts this is by far the best value out there. Goodbye cable forever!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Satisfied customer!
on April 20, 2025
Posted by: Robbin H
It is great to be able to use this Roku on an older flat screen television with a not so flat of a screen that if you touch it with a little pressure it’s damaged and garbage. A waste of money!
Written by a customer while visiting roku.com
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