Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7 out of 5
4.7
(1,860 Reviews)
Open Ratings Snapshot
Rating breakdown 1,860 reviews
5 Stars
1,523
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product. 
(
698 out of 798
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5 out of 5
5
Very convenient
on April 5, 2025
Posted by: Dean C
I don't have a cable hookup to my office but I recently added a modestly sized TV to the room. With my mesh network the Roku unit gave me perfect access to my streaming channels. Excellent!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku tv
on April 5, 2025
Posted by: Shaleka E
I enjoy watching live tv on the Roku and being able to watch my apps without the price of cable tv
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on April 5, 2025
Posted by: Carmen D
Easy set up, and operation. Nice to be free of Cable or charging apps.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Vacation
on April 5, 2025
Posted by: John C
Bought this for when I go on vacations so I don’t miss any of my shows, love the ease of use and how it connects all my accounts.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku
on April 6, 2025
Posted by: Victoria L
I love my Roku. I get a lot of channels. I get a lot of shows I really like especially Tubi. You gotta try it. You’ll like it too.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great features and functions
on April 6, 2025
Posted by: Asia F
Love the Roku good you can connect with your cable provider
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on April 7, 2025
Posted by: Alesia C
Great for my 81 years old dad. He’s is able to use the remote with any assistance
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Need TV remote with devise
on April 7, 2025
Posted by: Lisa P
Good and bad. I have Google on one TV and the bought the Roku as an up date for an older TV. They match nicely with programming as I end one episode and the Roku picks up where Google left off
somehow I am unable to turn off the TV on Roku even though it gives an option to turn off. Plus you can’t adjust the tv volume either Overall I’m very happy with it!
Written by a customer while visiting roku.com
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