Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
5
on January 16, 2026
Posted by: Charlie C
I like ROKU and it's easy to use; but, I'm hearing impaired which requires me to employ "Closed Captions". However, lately the captions periodically skip lines and restarting ROKU doesn't help.
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on January 13, 2026
Posted by: Andreea O
I have 5 of them for all the TV's and because of my experience with Roku I purchased a Roku tv also. Definitely recommend.
Written by a customer while visiting roku.com
Customer Rating
5
Fun Device
on January 13, 2026
Posted by: Georgeland J
This is a fun little device! Its convenient and portable. Easy to be used with wifi.
Written by a customer while visiting roku.com
Customer Rating
5
Streaming
on January 11, 2026
Posted by: Quentin J
Like the Roku TV and App includes everything I love to watch
Written by a customer while visiting roku.com
Customer Rating
5
on January 11, 2026
Posted by: Dennis K
very easy to navigate I enjoy the way the apps are set up
Written by a customer while visiting roku.com
Customer Rating
4
I don’t have a smart tven
on January 11, 2026
Posted by: Steve M
Very convenient. I have all of the apps that I need. My only complaint is when I updated, I had to reenter my information for each app.
Written by a customer while visiting roku.com
Customer Rating
5
ROKU
on January 10, 2026
Posted by: Lois W
It’s Was The Best Thing Anybody Could Come Out with.I Love Watching TV More Now.
Written by a customer while visiting roku.com
Customer Rating
5
on January 10, 2026
Posted by: Betty S
Love having Roku in watch all my movies in programs
Written by a customer while visiting roku.com