Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
2
Had a older model,bought a newer one
on June 16, 2024
Posted by: Lefty5
from Odessa,Tx
Both have the same problem will not connect when used for 3-4 hours
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Just What I Needed
on June 16, 2024
Posted by: RSMH
from Waldorf, MD
After the completion of my basement renovation, and putting all of the bells and whistles in the theater room, the Roku product provides all of the flexibility I need in my home office and gym areas.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good
on June 15, 2024
Posted by: Angel77
from Texas
Great......good.
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I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Everything is red
on June 15, 2024
Posted by: Pamela
from Pawtucket, RI
Everything has waves of red. Bad picture. Very poor quality.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Love Our Roku
on June 15, 2024
Posted by: nancie123
from Tennessee
We bought this about a month ago and much cheaper than the TV plan that we cancelled. So much to watch that it is overwhelming. My husband is not much for remotes but is slowly getting used to this one.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Super easy to setup
on June 15, 2024
Posted by: NanaT
from Texas
I just purchased my Roku and I am very happy with it. User friendly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Mind-boggling--with one caveat
on June 15, 2024
Posted by: Midwest Fellow
from Streator, Illinois
The variety of programming available is overwhelming, but search tools help you narrow down your interests. I am a lifelong cheapskate, so I watch only F/REE stuff, but there's just a terrific volume to choose from. I'm exploring educational channels now, such as universities, and have already added several. Once you hook it up and start exploring, you'll be amazed at what's available, and I'm not exaggerating a bit.
Here's the caveat. After about a month of use, my Roku Express started producing garbled sound. I watched some instructional videos on the Net (you know where), then went to the Roku Community and searched "garbled." I found a long thread, with possible fixes. I tried one, and it worked! BUT, the thread went back to 2019, so this problem has been around a long time. I don't know what causes it, but it should have been fixed by mid 2024.
But other than that, Roku is the best entertainment value I've ever seen. You will not be sorry if you purchase one.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
GOOD FEATURES!!!
on June 15, 2024
Posted by: BrownEyedGirl
from South East North Carolina
We purchased this ROKU about a month ago because we could not get Cable TV in our area. So far it is working PERFECTLY! The only thing that is difficult for us is not having a written channel guide instead of scrolling through all of the channels to see what is coming on TV. Maybe ROKU will consider doing this.
I would recommend this to a friend!
Written by a customer while visiting roku.com