Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
3
No tv control
on June 19, 2024
Posted by: Nagyshi
from Ohio
This product says no tv buttons which includes an on/off button or sound control; therefore you must use 3 controllers. Do not as convert as they could be.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 28, 2024
Hello Nagyshi, thank you for sharing your thoughts with us! We offer a fantastic range of models with various features to suit your needs. If you’re looking for a voice remote with a power/volume button, consider the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. For more details, check out our handy comparison chart here: https://www.roku.com/products/compare. We’re here to help you find the perfect Roku device to fit your streaming requirements!
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on June 19, 2024
Posted by: jmb01570
from Webster MA
I enjoyed this and got some channels I don't normally get.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Every TV I own has roku on it!
on June 18, 2024
Posted by: Countrygrl2014
from Ottawa, WV
I have 3 TVs and they all have roku. It's the only streaming I use. We love roku!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
So many channels
on June 18, 2024
Posted by: Brenda
from Butler, PA
I bought the Roku a month ago and we love it so much I ended up buying another one for the bedroom. I didn't realize all the channels and apps that you can get.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on June 18, 2024
Posted by: Denise
from Louisiana
Low cost and setup was easy. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on June 18, 2024
Posted by: Chaz
from 78645
Products needs better WIFI connection for distance and
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
New Roku
on June 18, 2024
Posted by: Debby and Buddy
from Mobile, AL
We like the Roku very much and have added other streaming services. We are very happy to get away from cable TV!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on June 18, 2024
Posted by: Manofsand
from Florida
Wish I bought it much sooner it does just what iwant
I would recommend this to a friend!
Written by a customer while visiting roku.com