Customer reviews from roku.com
Roku - Express (New) HD Streaming Device (3960RW) - Black
Average customer rating
4.7
(1,876 Reviews)
Rating breakdown 1,876 reviews
5 Stars
1,539
4 Stars
203
3 Stars
54
2 Stars
32
1 Star
48
87%of customers recommend this product.
(
698 out of
798)
Customer Reviews for Roku - Express (New) HD Streaming Device (3960RW) - Black
Customer Rating
4
Pretty satisfied overall
on June 30, 2024
Posted by: stcbarnwell
from Crossville tn
Tbh, this is probably the first product I can say
I have been satisfied with that I've purchased in
a very long time. I actually have 2 of these
identical, one is purchased a year before the
second one. Both have been great && problem
free 100% easy to use, easy to set up, absolutely
no complaints. I did
have the roku stick between
these two && it was absolutely
useless, a huge aggravation && years it. But these two regular rokus I am 110% satisfied.
I have been satisfied with that I've purchased in
a very long time. I actually have 2 of these
identical, one is purchased a year before the
second one. Both have been great && problem
free 100% easy to use, easy to set up, absolutely
no complaints. I did
have the roku stick between
these two && it was absolutely
useless, a huge aggravation && years it. But these two regular rokus I am 110% satisfied.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
good streaming player
on June 29, 2024
Posted by: steven5
from michigan
got this a week ago, easy set up and easy to add channels to. it does how ever get exceedingly hot. should consider adding some sort of vents to it.
Written by a customer while visiting roku.com
Customer Rating
5
delivers as promised
on June 27, 2024
Posted by: acvc
from Colorado
I hadn't tried anything like this before and the salesperson recommended Roku over the other choices. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on June 27, 2024
Posted by: Leath C
I’m going to say that I like it but don’t like it because it doesn’t have a volume button
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Sometimes it just says no
on June 27, 2024
Posted by: Craig
from Nashville
Lost our remote, new one was incompatible with old receiver and we had to pair it with the new one… took four hours of restarts, error messages, system refusing to do anything, and chat with support before we got it working, then had to reset all the favorites.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Perfect ! Great movies and selection is amazing
on June 27, 2024
Posted by: Cathy
from Texas
Great product . Would recommend to my friends and family
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great, typical Roku features. Slows down over time
on June 27, 2024
Posted by: hmason5
from Virginia
I do not recall the exact date that I purchased this device, but it has been months. The device runs well, but has slowed down drastically over time. I know that there are things to do to prevent this, such as a factory reset from time to time, or clearing the machine’s cache, but even still, the machine will slow down yet again, causing nearly every button press to take about half a second to register, act, and finish.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on June 26, 2024
Posted by: Chris
from Marble Hill
I bought two of them and the family loves them. So easy to set up
I would recommend this to a friend!
Written by a customer while visiting roku.com